Awful....
The building is under construction
The elevator was out of service and my room was at 3th floor...
Room was dark and sooo far from picture...
I couldn't stay even for one night...
Thanks for trip to help us to change our hotel
Käännä
Yuk Yi
Twin-huone
Majoittunut 3. 2024
Matkusta ystävien kanssa
4 arvostelu
2.0/5
Lähetetty 3.4.2024
The stairs is very very sloping and narrow, which is dangerous, the lift is out of service, seems like never been fixed. Imagine you have to carry your luggage walk up to the 3rd floor with this type of stairs.
This old looks a bit old, needs some upgrade.
Käännä
Muhammad ziyad
Kahden hengen huone
Majoittunut 5. 2023
Yksin matkustavat
1 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 1.6.2023
Great location
Käännä
Izelda zita
Kahden hengen huone
Majoittunut 2. 2023
Yksin matkustavat
1 arvostelu
3.0/5
Lähetetty 21.2.2023
Decent hotel and room. Bedsheet was not change daily. Only towel. The staircase was the scariest. So narrow. People could trip easily. Not convenient at all
Käännä
Osama Habashneh
Twin-huone
Majoittunut 9. 2022
Liikematkustajat
8 arvostelu
3.0/5
Lähetetty 2.10.2022
How come a room with a single electricity socket only! That you can’t even reach!
In dire need of updating…good location.
The hotel was in much need of some general maintenance. Chipped paint in our room and there was a very large window in our room that didn’t close. Very poor decor. The beds were extremely uncomfortable and small. The rooms were not cleaned daily and the staff was not very helpful or friendly …the location was good.
Käännä
Steen
Majoittunut 5. 2024
Liikematkustajat
1.0/5
Lähetetty 30.5.2024
Dårlig Dårlig og slidt hotel.
Det var virkelig en meget dårlig men dyr oplevelse.
Hotellet er fuldstændig slidt ned, værelserne var beskidte og slidt ned vinduerne var ved at falde ud men blev holdt på plads af klodser, der var skimmelsvamp på værelse og badeværelset.
Trapperne var livsfarlige at gå på, stejle om med gamle tæpper
Man kan ikke tillade sig at tage denne pris for sådan et hul.
Käännä
Majoituspaikan vastaus: dear Steen,Thank you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves. Kind regards,
Cassandra
Majoittunut 4. 2022
Muu
3.0/5
Lähetetty 24.4.2022
Basic hotel but good location
Friendly staff, comfy beds and good location. The windows don't open /stay open so we had to change rooms when we checked in as the initial room was boiling. Very basic rooms and you can hear the fans from the room next door go on (very loud!) every time they use the bathroom, doors also slam. Fine for one night but no more.
Käännä
Majoituspaikan vastaus: dear Cassandra,thank you very much for your feedback and for choosing to stay with us. We really hope that your stay was pleasant . Our team wishes you safe travel back home and hopefully, we will see each other soon!kind regards,Gina N.
Verified traveler
Majoittunut 11. 2023
Muu
2.0/5
Lähetetty 20.11.2023
Noisy
Stay was not so good, we found the beds very uncomfortable and the hotel was extremely loud.
Käännä
Majoituspaikan vastaus: Dear Guest,We apologize for any inconvenience during your stay and understand your concerns about uncomfortable beds and noise levels. Your comfort is our priority, and we're addressing these issues with our team for improvement. We value your feedback and hope for a chance to provide a better experience in the future.Thank you for your understanding.Kind regards,Reservation department team
Rémy
Majoittunut 4. 2023
Muu
2.0/5
Lähetetty 28.4.2023
Enttäuschend
Enttäuscht über Zimmerzuteilung: Wer Kanalblick mit zwei Betten bucht, bekommt nur sehr eingeschränkten seitlichen Kanalblick. Direkten Kanalblick gibt’s nur für Zimmer mit französischem Bett. Das steht nirgends…
Zudem war dann in unserem neuen Zimmer eine Glasscheibe so getrübt, dass wir nicht rausschauen konnten (siehe Fotos).
Der Rezeption war das Problem bekannt, da viele Gäste reklamieren. Aber der 22-jährige Besitzer des Hotels kümmert sich nicht darum. Es scheint ihm egal zu sein. Hauptsache, die Kasse stimmt!
Das Hotel ist in einem recht schlechten Zustand. Die Lage ist okay, aber nicht wirklich schön, verglichen mit vielen anderen Grachten. Der Ausblick auf ein riesiges Verwaltungsgebäude und eine Straße sowie parkierte Autos lohnt sich nicht. Insgesamt enttäuschend. Keine Empfehlung von uns!
Vom Zimmer zur Rezeption und zum Frühstück muss man das Haus wechseln, da es keine direkte Verbindung zwischen den beiden Gebäuden gibt. Der Besitzer müsste dringend etwas Geld in die Hand nehmen!!
Hinzu kommt noch eine absolut unfreundliche und unfähige junge Punklady an der Rezeption. Das pure Gegenteil zur anderen Frau, die sehr freundlich, kommunikativ und kooperativ ist.
Käännä
Majoituspaikan vastaus: thank you for the time to leave a review. Your feedback is important to us, so we can work on improvements for your future stay. We apologize for any inconvenience and we hope you had a good trip. Kind regards, Quentin Hotels Team
Stine
Majoittunut 4. 2024
Muu
2.0/5
Lähetetty 10.4.2024
Gammelt hotel, god placering
Da vi ankommer til hotellet bliver vi sendt til en anden bygning, hvor vi ser vores værelse. Her er skimmelsvamp og værelset er meget slidt, vi klager derfor og får et nyt værelse. Det nye værelse er lidt bedre, men stadig meget slidt og med skimmelsvamp. Derudover bliver vi ved ankomst opkrævet 100 euro for depositum, dette står ikke nogen steder. Morgenmad var okay og placering var midt i byen
Käännä
Majoituspaikan vastaus: dear Stine , Thank you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves. Kind regards,
Olivia
Majoittunut 6. 2023
Muu
4.0/5
Erittäin hyvä
Lähetetty 1.6.2023
Perfect for an exploring holiday
Stayed for two nights. Couple who were there to explore and not necessarily be in hotel, the room was perfect. Very small room with basic amenities but comfortable bed and modern bathroom.
We only had hand luggage so was okay but no life and very narrow stairs so had to carry luggage up 3 floors
Käännä
Majoituspaikan vastaus: Thank you for your stay and for this wonderful score.It was a pleasure being your host and my colleagues and I hope to have given you amazing memories of your time in this beautiful city.We hope to welcome you as our guest again soon.
S
Majoittunut 11. 2022
Liikematkustajat
2.0/5
Lähetetty 18.11.2022
small and expensive
The staff are helpful, but nothing more than what the job entails. the buildings are very tired with carpet loose, and the decor is very tired. The rooms are very expensive for the size, although quite well equipped. the bathroom is old, with the fixtures and fittings rusty and broken, although everything required (shower, toilet sink) worked
Käännä
Majoituspaikan vastaus: Dear guest, thank you for the time to leave a review. Your feedback is valuable to us and we apologise for possible inconveniences. Best regards, Quentin Hotels Team