Ritz Plaza

Good stay friendly staff

Overall my stay was fine. But staff at the hotel particularly the guy at door didn’t care to help me with my bags. Even though he saw me pushing the door hard to open it as I had two bags in my hands, he just looked at my face and didn’t show any willingness to help open the door. They have typical crude Amritsari attitude, no smile at their face, trying to judge people by their face etc. The staff at the reception seemed professional in their behaviour though. Restaurant staff was also fine. The shower area was too narrow and small in the bathroom. I asked the guy to send me the complimentary water bottle to my room for the second day of my stay, he never cared to send. So, I think staff needs to quit Amritsari attitude and know that the world has progressed far ahead and become more civilised and they should also catch up with the world. The city of Amritsar was also full of litter everywhere and nobody obeys traffic laws. Even one rickshawwala was mad at me as to why I stopped my car at traffic red light. What a lawless and uncivilised place.

Room upkeep needs to be improved. Toilet cistern operating mechanism had to be manipulated to run the water. Very awkward. Otherwise good.

I had a wonderful stay at your property! The location was excellent, making it convenient to explore the area. The facilities were well-maintained, and the rooms were clean and comfortable. I also enjoyed the delicious food, which was fresh and flavorful. The staff was very courteous and attentive, ensuring a pleasant experience. Overall, I highly recommend this place for anyone looking for a comfortable and enjoyable stay. Thank you for your excellent service!😀

decent ambiance and food. worth it. The location is perfect. City centre near the railway station and bus station.

They don’t have a cancellation policy at the hotel so when we needed to reduce our stay by one night they offered to pay for the food we had in restaurant, but they didn’t honour this and only accepted ~ £7 instead of ~£40. The WiFi in the hotel is atrocious. It’s not near any attractions either. We were overcharged a whopping 750Rs to transfer to the railway. No air con either.