Hotel Aura Grand by Levelup Hotels

Okay. Non specious room. No ventilation. Suffocative & very poor service

Hotel room was good and the staff was also good but washroom is not clean as much. Hlo

Wonderful stay. Hotel staff was very cooperative!

The property is pretty good and well located. Valet parking facility available. Got a free upgrade to suite room.

Room is average, and food is below average, don’t recommend u can opt instead this hotel another one

I booked the hotel based on its google ratings, but the actual experience was far from what was promised. It’s definitely not a 4-star hotel. Housekeeping wasn’t available after 5 pm, there were insects in the breakfast, and the room had a lot of dust, especially around the bed. Overall, it was a very disappointing experience, and the ratings seem misleading.

First of the room below average, not same as in picture shown and the food area was lot of bugs and rat. Come to the food they are serving same food for everyday, its also below average taste

Cleanliness is fine. Should take care of the service a bit more seriously. After reaching i was carrying the bags to the lobby, staff standing there was just looking at us not even bothered to greet us. Overall cleanliness was fine though we could spot few cockroaches in the washroom as well as on the side tables. Staff at the counter was pleasant

An average hotel. Service average. Worst part is that a mouse was running around the restaurant. Actually the price should be refunded.