HK Clarks Inn, Amritsar

Its was a heart warming welcome by the staff members. Overall experience at this place was good, roof top restaurant, pool and bar is very nice, breakfast included a number of delicious dishes and staff there is very polite they helped a lot. Good job. Keep it up

Parking space was full and guard adked me to park at roadside in towing zone . Also the hotel staff disturbed me with phone calls

I had a very unpleasant experience with this hotel, which was arranged by Malaysia Airlines after our flight was canceled. While I understand that the hotel may have been under pressure due to the large number of guests arriving at once, the behavior of the manager was completely unprofessional. Upon arrival, we were given a double bed room for four people with no extra bedding. When I politely requested additional bedding, the manager responded dismissively, telling me I should be thankful we even had a room. He also mentioned he hadn’t been paid yet and may charge us in the morning, which created further confusion. Despite explaining that the room had been arranged by the airline, he refused to help and instead suggested I take the matter up with them. At one point, he even made a threatening comment about throwing our luggage out, which was both alarming and uncalled for. I understand the hotel was under pressure, but this level of unprofessionalism is unacceptable. I ended up having to sleep on the sofa, as there were no other options. Despite contacting the airline multiple times, no one provided any assistance, and the only response was an apology, which didn’t help our situation at all. I truly hope the hotel management takes this feedback seriously, as the behavior displayed was not only unhelpful but also rude and threatening. I believe the manager’s actions reflect poorly on the hotel’s reputation, and I hope no other guests have to experience such treatment in the future.

Property is at good place. They can include more options in breakfast

Infrastructure of the hotel is not that great, AC duct was creating so much of an noise which was unbearable, bulb wasn't working (which was fixed by them), room size was okaish, lights aren't that great and the only good part was upon complaint about AC noise Night Manager upgraded the room to Suite however it was an old infrastructure & doesn't gave us as the feeling of living in a suite, it was a okish experience. breakfast was good but having very limited option in beverages, they should review there menu & bring few new items. Only positive was the behaviour of the staff members, they were kind enough to upgrade & hopefully they must have taken care of the AC noise.

I travel-led in this hotel with my family and stayed here for two nights. It was indeed such a wonderful l property. Excell d hospitality as well as delicious food also the recreation activites specially roof top swimming pool. It was an amazing stay|will recommend definitely|