Best Western Merrion

Very kind and friendly nd helpful staff but at first day I arrived early in the morning at 07:30 Am or 08:00 I think there was a guy Mr. Anuj I asked him is it possible to early check inn he told me that take a seat and wait for 10 minutes and after 10 minutes I was told by Mr.anuj that your room is ready i thought wow but after few minutes Mr.Anuj said I have to pay 1500 more for early check inn then I left the hotel early in the morning and came back for check inn at 16:00 o clock something. But I can understand I came earlier so it’s fine but all the FO staff and room service staff is great as well . But specifically the lady who clean up my room everyday I forgot to ask her name but she is very good at communicating provide the best service thank you.

For a surprise when I called and asked for whiskey glass from in room Service executive she said rs 50 per glass will be charged

Breakfast buffet not provided despite the promise. It was not a please t experience because when one travels for leasure the look forward to this experience

Need to repeat instructions again & again. Basic Offerings are not being offered until asked.

Property is in good location. Rooms was good. but only 1 lift make you wait for going up and down. Food quality is not upto the mark. Dinner we had was of terrible food quality. in breakfast, hardly any varieties and food quality was not good.

Stayed for 3 nights. Made us change rooms after the first night and renovations going on right outside our room from the 2nd day of our stay. Food was okayish. Cleanliness was average. Great location though.