The Signature Hotel

Do not stay at this place. Please don’t stay here. The rooms are small and poorly designed. Construction quality is poor and service quality is worse. Elevator broke dow, had to take 7 floors of stairs and the door handles to exit are broken. It smells, no ventilation in elevator or hall ways. Balcony is small and vents are broken. It is not up to standard regardless of how it looks from the outside. Don’t do it!!!

Location is close to Citadel and palace All of Team staff are very nice full with service minded and very kindness . Very Impressive

Friendly attentive staff - room was very noisy

Great loacation as it is very close to the city center. Staff call the room every morning to asknif we come down for breakfast which was annoying. Additionally the breakfast area has one toaster that does not work. Great gotel but rooms need some upgrading and WiFi was terrible on our floor. Staff stated that WiFI works best in the lobby which was a little dissapointing. Overall reccomend for the location but needs improvement. Breakfast was also the same items every day which got tiring really quick especially since we stayed for 2 weeks.

Personale gentile, anche se imperfetto. Camere sufficientemente pulite. Ottima posizione. Un po' carente la colazione. Struttura migliorabile, che potrebbe meglio giustificare il prezzo e le presunte stelle assegnate. Nel complesso, una soluzione accettabile.

The only reason I stayed here is because this hotel was booked by Intrepid as part of a tour of Jordan. This is not a hotel I would have booked myself, as I believe there are far better hotels available in Amman. Due to my flight arriving in the early hours of the morning I arrived at the hotel around 4am. I asked if I could have my room early, and said I would pay for the early check in. The gentleman kindly obliged, but insisted I could only pay by cash and not by card - with no explanation as to why, when it clearly states on their website that they accepted both card and cash payments. When I did pay the JOD 25 on my departure I was not given a receipt. So call me suspicious, but it’s my belief that cash was not processed through the books, hence the insistence on cash payment. The room itself was pretty basic, but comfortable enough. I only slept for a few hours that first day, as I wanted to explore Amman and not spend all day in bed. I was pretty cold that first night and realised it was because the window did not fully close - there was a gap of around half a centimetre. So the following night I requested an extra blanket. The bathroom definitely needed updating, but it was more than adequate. I had WiFi in my room, but the television wasn’t working. I could also smell cigarette smoke in the room. I was provided with a large bottle of water each day. Breakfast was unimpressive. If you want toast, be prepared to stand there holding down the toaster! There is fruit available, but I question their freshness. The hotel is less than a ten minute walk from downtown, and I walked to the Citadel in under half an hour. Amman is very hilly, so be prepared for lots of steps and steep slopes. If you’re not in the best shape physically, you might be better off using taxis. To summarise: it’s my belief that there are far better hotels in more desirable locations for the same price (or less) in Amman. Would I recommend this hotel to my friends? No. Would I stay here again? No.