The Signature Hotel

This hotel is rated 4 stars. The hotel building looks 4 stars but the service was not. My first problem was with my TV. Sound but no picture but this was rectified. My room was very comfortable. The bathroom was small but adequate. The restaurant service was indifferent. I waited for 20mins for someone to take my dinner order before going & looking for someone. For 4 stars it appeared understaffed but probably because of a lack of guests. Same experience at b'fast I ended up seeking service even though there was a buffet but I was not told I could order an egg (only) omelet until it was offered to me. Once contact could be made with staff then the service was very good. Overall, I had an enjoyable experience putting service issues to one side.

من افضل فنادق الاردن على الاطلاق - موقعه ممتاز - اوتيل مريح جداً - العاملين به قمة فى الذوق والادب والاخلاق - الحجرات شيك جداً - اللوبى رائع - الفطار ممتاز - من افضل الشخصيات اللى قابلتها ( سيد غسان - سيدة دنيا ) - بشكرهم كتير على حسن الاستقبال 🌷🌷🌷

Location is close to Citadel and palace All of Team staff are very nice full with service minded and very kindness . Very Impressive

The cleanliness of the rooms is average. The carpets in the rooms are old and very dirty. Breakfast was average; every day we had almost the same type of food. The water filter on the breakfast buffet was old and dirty, and the toaster did not work. The staff didn’t clean the room as often as they should have. The location is 15 to 20 minutes walking distance to downtown Amman, but for the Citadel, I recommend taking a taxi because it is quite a walk uphill.

Great loacation as it is very close to the city center. Staff call the room every morning to asknif we come down for breakfast which was annoying. Additionally the breakfast area has one toaster that does not work. Great gotel but rooms need some upgrading and WiFi was terrible on our floor. Staff stated that WiFI works best in the lobby which was a little dissapointing. Overall reccomend for the location but needs improvement. Breakfast was also the same items every day which got tiring really quick especially since we stayed for 2 weeks.

Personale molto gentile ma purtoppo ci sono stati degli inconvenienti tipo camere senza riscaldamanto e acqua che alla sera era fredda non si poteva fare nemmeno la doccia