The Saracens Head Inn

Disgusting Awful experience. This was the worse place we have ever stayed. Rude staff. Mould and damp in the room. It was freezing. Said they would put the heat on until 1am and we got in at 11.30pm and it wasn’t on. They also said it would be on in the morning at 6am but it wasn’t on at 7am. Dirty all over. I have no words.

Shabby, but not chic!! AVOID. The room was absolutely freezing and the heating went off at midnight. Not acceptable for December with a thin duvet an no blankets. The fixtures and fittings are tired, broken. The cups in the room had dirty water in them when we arrived. The bathroom tiles had mould and the whole room smelt mouldy . I opened the wardrobe door and the mirror on the front of it literally fell off and hit me. I noted the other wardrobe door had already been boarded up, so clearly the other mirror had already fallen out. At breakfast we were told by the chef that only two breakfasts could be cooked at one time as he only had a small pan and it was full English or nothing. People were sat waiting - for ages - ridiculous. The bar staff in the evening had a debate and checked all the half empty crusty bottles on a rickety old shelf as they’d never heard of amaretto. The limited parking advertised on the website means driving up and down the road to find a non resident parking place - which there wasn’t.

Disappointed Lovely staff but bad product. Bathroom needs a deep clean, taps faulty, shower dirty. TV didn’t work and every time a tap was used downstairs the pipe work screamed in the bedroom. Can’t comment on food as did not try. Overall needs a really good clean, sadly would not stay again.

Fantastic stay A great little B&B and a fantastic little pub. The room was warm and comfy. The pub was traditional, just as a pub should be. Excellent service too.

It was inaccessible, dirty and the manager was incredibly rude. There were other rooms at the back that looked nicer but the rooms above the pub were of such poor quality there's too much to list. I want other people to know that staying here is a risk and to check EXACTLY which room they will be staying in before booking. A very low refund was offered after our terrible experience then rescinded. My previous review on Google was deleted somehow. I feel so strongly about not staying here that I feel it needs to be written somewhere. I actually stayed here in September 2023 but the dates won't go back that far.

The condition of the rooms is unacceptable, with mould and dampness covering the walls and ceilings in the bedroom, bathroom, and around the windows. Despite our request, the heating was not turned on (November) even though the owner had promised it would be. We had to argue to receive additional duvets, and the owner made us feel uncomfortable for asking for anything at all. The rooms had a strong smell of dampness, which also affected our clothing after being in the room. If we had had options we would have stayed elsewhere, the rooms really should be removed from sale as they are surely breaking health and safety regulations.