Glynis
19. marraskuuta 2024
The room was lovely with great views. Housekeeping were very good. Friendly reception staff.
Wi-Fi was dreadful……so slow and kept shutting down. Whilst the staff were apologetic no manager was ever available to discuss this. As an independent travel agent I was there doing research on this hotel for future guests and I can honestly say I will not be recommending it! Good wifi is so important for guests nowadays so how a 4* hotel can allow this I have no idea! I struggled to book forwarding travel, transport and flight check in which is unacceptable
Also charging for a safe in 2024 is unbelievable! I stayed here 10 years ago and commented then on this ridiculous cost so cannot believe they are still doing it! These safes must have paid for themselves again and again. A 4* hotel should have no charge for this facility,
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