Vieraskäyttäjä
15. toukokuuta 2025
We have just got back from a week away at this hotel, there was 6 of us, 4 adults & 2 toddlers aged 19 months. The hotel was absolutely spot on including it being clean and tidy and was always kept on top of. There was a wide range of drinks to choose from including alcoholic drinks & mocktails, and help yourself juices, hot drinks & fizzy drinks. The rooms were nice, big & spacious. There are 16 floors in total and we were on the 8th floor with a toddler. Make note of the lift's to the room you have to swipe you're room card to go up and it will tell you which lift to get, B,C,or D you can't just choose any lift. I think it's a clever system but some people just have no idea what's going on which made it difficult sometimes. However there are some things I would like to make people aware of and address. Firstly, the big thing for us was the food, as it was hit and miss and was based a lot around seafood and in sauces, and there wasn’t many options apart from that. You cannot go wrong with breakfast as there was a lot to choose from but it was the same thing every time. There are 2 special restaurants one is a surf n turf and one is an Italian, the Italian was beautiful and the pizzas are made fresh in-front of you in the kitchen. We cannot comment on the other one as we did not attend that one. The kids food choice corner was a bland selection of mainly chips & rice and sometimes chicken. We did eat out around 3 or 4 times for lunch in our week stay as we wanted a change of atmosphere and food choices. The old town along the board walk takes about 20/25 minutes and there is a wide range of eateries and shops/gift shops. Secondly, the evening entertainment was okay but not the best, as we had 2 toddlers with us the mini disco was the highlight of the evening for us as the kids loved it even if it was the same songs for them. The bingo was again ok, the prizes were a bottle of fizz and a bag of the hotel. Another big thing was the pools. OMG. They were freezing cold. We went in the pool once out of 7 days as none of us could tolerate the pools which was really disappointing as we had to find other things to entertain the children with. The children’s swimming pool & park area was always cold as it was shaded by the hotel building which is another downfall. Towards the end of our holiday we realised that my partner’s jewellery was missing from the room, 3 gold items. When we mentioned it to staff on checking out they did not seem to care that much and said they will send me an email in which I am still awaiting for. overall, you cannot go wrong with this hotel other than you need to be brave to get in the pool due to the temperature and be wary that the food was not the best and not up to 4/5 star. I think if we were to attend we would choose self catering due to the options in the hotel and there being more options outside in the towns.
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