Bailiffgate Hotel

Arrived at 11am for coffee after driving up to Northumnberland from Kent in super fast speed. The new hotel offers excellent coffee and a bar menu on the sunny garden terrace. We loved it and looked round Alnwick castle afterwards. We will return for a longer experience next time.

My wife and I stayed here for 3 nights this week to celebrate my birthday, it was a great experience. The rooms are of a very high standard and very comfortable. It’s a newly opened hotel in a great location opposite Alnwick castle and within easy walking distance of the Main Street. All the staff were very helpful and friendly. We ate in the restaurant one night and the food was excellent

The hotel is beautiful, a very well thought out restoration, and the staff are all lovely. We stayed in a double castle view room for one night while we visited the castle and surrounding areas, the room, along with the rest of the hotel, was stunning, clearly no expense has been spared during the build and renovation. We had a direct view of the castle and the room was very quiet, unfortunately it was also very warm, there seemed to be no way to turn the heating down/put air con on, just a small box that allowed you to activate the heating for certain time periods. I was also surprised about the lack of a coffee machine, given the 5* rating of the hotel, I didn’t expect a kettle and instant coffee. We also had just one still and one sparking water in the fridge and a small pack of shortbread biscuits, it would have been nice to have more of a choice. I woke extremely early in the morning and wanted to have a shower, I couldn’t get any hot water until after 6am, not sure why. Moving on to the food, unfortunately we were unable to eat here on the Saturday evening, there was no food service at all until 7.45pm; this was too late for us. There was a private event on, and whilst I understand this, I feel there should have been provision for the guests during this period. We did go for breakfast in the restaurant before checking out, I was looking forward to Eggs Royale, but there was no smoked salmon. To summarise; the hotel is beautiful and you can tell that it has cost a significant amount to renovate, but the small details need a little work given the price point of the rooms.