Beechwood Lodge Guesthouse

I'm not sure I could express how wonderful this place is! Gunta, the hostess is kind, friendly and very accommodating. Our rooms were immaculate and well stocked, plenty of storage for personal items, hooks to hang our coats on, places to put our luggage (not the floor), hair dryer hung in plain site, outlets well placed, good lighting. The description says there is a washer and dryer which is true, what it didn't say is that Gunta takes care of that as well. She washed, dried, folded and delivered our laundry to our door. She did offer us dinner as well and had 4 selections for us. Everything was delicious and nicely presented. We also had a lovely breakfast in the morning. We highly recommend this accommodation.

Opposite of a warm welcome. Gutted as this is one of the positives mentioned most in reviews!!! We had booked this stay through buymeagift vouchers, and think host already had her 'back up' about this. The host made clear that she didn't think the vouchers were worth it and she was not to use them again, already making us feel a little unwanted. She was kind enough to offer the stay during her 'peak' season , with us agreeing to stay end of June mid week. I did check and the prices weren't too different, with her offering her own deals at this time. Before we arrived there was already issues, we paid an extra £165 on top of the two vouchers purchased ( £200) this was to have ensuite rooms and I think possibly breakfast, prices were not clear. Around a month after paying all these bits another £193 came out my account , without any fore warning!! I tried to contact and was told ' we are only human' and it would be 'dealt with when she returned to the property'.No real apology or recognition it was totally illegal. The money was refunded however and as my brother had specially been keen for alness, I decided to go ahead with the booking. I wish now I hadn't. On arrival we were greeted by the host coming out the door and stating ' it all happens at once' then advising she wanted us to move cars . She then moved her car to allow us to do so ( unsure why this want already done as she expected us to arrive). This was all before saying hello or welcoming us. I would point out we had come from Dundee and had a 2 year old, we had also read reviews, so expected a warm welcome! As soon as in the property it was clear that the space was clean and warm. The beds were large and looked comfy, although storage in the room minimal, only 5 hangers in open wardrobe. The surrounding area was peaceful and beautiful. Great location for the walks etc we planned. Reading about lots of lovely toiletries surprised me, as there was 2x large open tresemme shampoo and conditioner available. We were asked about what we wanted for breakfast and at what time 2x in the space of 1 hour of checking in. After popping some stuff down in the rooms, we went to the common area The host greeted us and asked if we had plans - having read reviews about their hospitality I asked ' no, do you have recommendations?' The host then stated, ' yes we have spent a lot of time on our website , look there' She then asked if we had booked somewhere in Inverness for food ( we said we were going there) again, I asked ' no, have you recommendation?' host stated they 'wouldn't know about Inverness, but to be warned places close early, not like in the south & (after checking lots of places were open last 9pm). The welcome was anything but warm. My brother, his wife and their 2 year old had come away on this trip for birthdays, with my brother being a Doctor, finding times to fit this in super tough, so we really hoped for a lovely chilled weekend together. Then came the kicker.. the host h

Food really expensive. We were offered dinner of chicken leg with veg. It was really tasty but there was virtually no meat on the legs! That was £18. I asked for 1 croissant at breakfast and was charged £8.50 for it which was ridiculous. We asked for a breakdown of our bill to be sent to us by email and have still not received it. Pleasant otherwise but I suggest you skip breakfast and evening meal for cheaper options.