This is the worst of the seven hotels I have stayed in while in Kazakhstan. Somehow it received a five-star rating, but this is likely a mistake or misunderstanding—Novotel, with its four stars, is much better. The shower smells of dampness and sewage. The rooms are outdated. I haven't had such a meager breakfast in a long time. Any request at the front desk is an impossible task for the staff. The internet is slow. You have to wait about 10 minutes for the elevator. The room service food is of average quality and overpriced (they bring it from the restaurant, so you can't just order a club sandwich—you have to wait for a full meal).
This is the second time I am staying at this hotel. Both times were out of necessity, but there will definitely not be a third time.
Käännä
Vieraskäyttäjä
King-huone
Majoittunut 8. 2024
Liikematkustaja
35 arvostelu
9.0/10
Mahtava
Lähetetty 9.10.2024
位置便利,環境設施都還可以,游泳池健身房都有,商務出差的不錯選擇。
Käännä
Vieraskäyttäjä
Twin-huone
Majoittunut 7. 2024
Liikematkustaja
4 arvostelu
10/10
Ylivertainen
Lähetetty 6.10.2024
非常不錯哦
Käännä
Vieraskäyttäjä
Deluxe King -huone
Majoittunut 8. 2024
Liikematkustaja
44 arvostelu
10/10
Ylivertainen
Lähetetty 16.9.2024
不錯的酒店
Käännä
Vieraskäyttäjä
King-huone
Majoittunut 7. 2024
Yksin matkustava
28 arvostelu
5.0/10
Lähetetty 17.8.2024
I cannot use the wifi because the signal was too weak. That was terrible. The water from the tap colored brown. It looked like not clean