Almaty Grand Erbil Hotel arvostelua

Majoituspaikan vastaus: 感謝您的好評和分享！我們很高興您對房間的寬敞與整體住宿體驗感到滿意。關於室內裝修的反饋我們也已收到，後續會逐步進行優化與提升。希望下次您來阿拉木圖時，能看到我們的改進。期待再次為您服務，祝您旅途愉快！

Majoituspaikan vastaus: Dear Ashikur, Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Early check-in is subject to availability and charged accordingly as per hotel policy. We apologize for any inconvenience regarding hot water and the service — we will review this with our team to improve. We value your input and will work on enhancing our guest experience.

Majoituspaikan vastaus: 非常感謝您的好評！我們很高興您對住宿感到滿意。希望不久的將來還能再次歡迎您入住我們酒店！

Majoituspaikan vastaus: 感謝您的好評！我們很高興您對我們的環境感到滿意。希望不久的將來還能再次歡迎您！

Majoituspaikan vastaus: Thank you for your feedback, Eu Jedd. We’re glad you appreciated the convenient location near the airport. We’re continuously working on updating our rooms and improving the overall guest experience. Your comments are valuable to us, and we hope to welcome you again in the future!

Majoituspaikan vastaus: Добрый день! Благодарим вас за высокую оценку и за то, что выбрали наш отель для вашего отдыха. Приносим извинения за доставленные неудобства, связанные с шумом. Ваш комментарий обязательно будет передан администрации для дальнейшего улучшения качества проживания гостей. Будем рады видеть вас снова!

Majoituspaikan vastaus: 感謝您的評價！我們非常抱歉給您帶來不便。關於您提到的問題，我們會進一步加強酒店的管理，確保客人的舒適度和安靜的環境。希望您能給我們再次提供服務的機會，我們會繼續努力改進，提供更好的體驗！

Majoituspaikan vastaus: 尊敬的客人，您好！非常感謝您對我們酒店的高度評價。我們很高興得知您對酒店的設施和服務感到滿意。期待您的再次光臨，屆時我們將竭盡全力為您提供更佳的住宿體驗。感謝您的支持與信任

Majoituspaikan vastaus: Thank you for your feedback! We are happy that you enjoyed your stay with us. We always strive to provide excellent service and delicious breakfast options. We look forward to welcoming you again soon!

Majoituspaikan vastaus: Dear Guest,Thank you for your feedback. We are truly sorry to hear that your stay did not meet your expectations. Could you kindly provide more details about the cleanliness and odor issues you encountered so that we can take the necessary actions to address them? Your input is valuable to us, and we strive to improve the comfort of our guests.Best regards, Aigerim, Manager Grand Erbil Hotel

Majoituspaikan vastaus: Уважаемая Варвара!Спасибо за ваш отзыв! Мы очень рады, что вам понравился наш отель, завтраки и обслуживание. Приятно знать, что отсутствие окон в номере не стало для вас проблемой. Мы всегда стараемся создать комфорт для наших гостей.Будем рады видеть вас снова!

Majoituspaikan vastaus: Dear Guest,Thank you for your feedback! We are happy to hear that you found the room spacious and enjoyed the Chinese restaurant downstairs. We understand that you didn’t have breakfast due to your flight schedule, and we hope to welcome you again when you have more time to enjoy our services. We appreciate your comments and look forward to hosting you again in the future!

Majoituspaikan vastaus: Dear Guest,Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay.We would like to clarify that we do have a paid laundry service available, where you can send your items for washing. Additionally, there is a booklet in the room with information about potential fines for various services.Regarding the staff, we are sorry for the negative impression you had. We will address the concerns with our waitstaff to improve their service. However, please note that our staff has limited proficiency in foreign languages, and we apologize for any communication challenges this may have caused.We appreciate your comments and will work on improving these areas for a better experience in the future.