Silk Way

這個酒店的硬件與當時價格基本匹配。但服務人員太差。特別是 我30號入住，這一天當班的服務員，態度非常惡劣，多收我1450元 當地貨幣。因為我第1天住，收納5%旅遊税。即945元堅戈。第二天卻強收1450元。要求打小票。衹打1000元。餘下450元她貪了。更惡劣是她竟然把錢退我不讓我入住。我衹能硬頭皮全額交了。才讓入住。雖然平台補了15元。但其實是不夠的。但仍感謝攜程及時解決了問題

- The staff was extremely rude with negative body language, pretending to be least bothered about your concerns and comfort. They would roll eyes and shrug shoulders even if you highlight basics like no water in room, no wifi, electricity failure or room cleaning. - There was no water in bathroom (both wash basin & shower area) on day 2. We had to waste until 1pm to take shower before we could go out. And no electricity for 30 minutes. There is no power back up. - The breakfast is terrible. Its not a breakfast, its an insult to the guest. The breakfast is served in a plastic tray which needs to be picked by yourself from a counter. Breakfast includes 2-3 pieces of tiny bread & butter, 3 thin cucumber slices, 3 thin cucumber slices and butter. Cappuchino or latte is not included, you need to pay extra. - There is NO daily housekeeping. Room cleaning is done once after 3 days. So be prepared to use the same bath towels and bed linens for 3 days. (In *********** website, it states that daily cleaning is available). - Wi-Fi connectivity is poor and gets disconnected often. It is NOT suitable to work from home. ITS A HOSTEL, DISGUISED AS A HOTEL.