Luxmi Hotel

We booked Luxmi Hotel, Prayagraj, during our Kumbh Darshan, paying an exorbitant ₹28,000 for two rooms (4 pax) for two days (₹21,000) and one room (3 pax) for the next day (₹7,000), only to experience one of the worst stays ever. The rooms were nothing short of stink holes, filled with mold, water seepage, and an unbearable stench. Basic amenities were severely lacking—each room was given just one towel, and when we requested another, the housekeeping staff rudely responded, "Paida karke du kya?" ("Should I produce one for you?"). Despite being promised a deluxe room, they hesitated to provide AC, and even when they did, they kept switching it off every hour or two, forcing us to go down to the reception or call them repeatedly to turn it back on. The bedsheets were stained, the flush didn't work, and the water outlet was clogged, making the bathroom unusable. Hygiene was a complete joke—we witnessed a guest checking out, and the hotel immediately assigned the same uncleaned room to another person. The service was beyond pathetic, and the staff’s attitude was shockingly indifferent. While we don’t mind paying a premium price, we at least expected basic cleanliness and service, which this hotel utterly failed to provide. Unless you are in an absolute emergency, avoid this place at all costs, and if you do end up here, bring your own essentials.

Room is maintained in very bad manner. The drinking water also not provided. The bedroom cover is not washed properly.

Food quality and hygiene not good.