SureStay Hotel by Best Western Alice

SureStay Hotel by Best Western Alice arvostelua

SureStay Hotel by Best Western Alice

1350 S U.S. Hwy 281, Alice, Texas, 78332Näytä hotellin tiedot
SureStay Hotel by Best Western Alice
SureStay Hotel by Best Western AliceSureStay Hotel by Best Western AliceSureStay Hotel by Best Western Alice
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

3.9/5
Hyvä
31 arvostelu
Vahvistetut arvostelut
Sijainti3.9
Mukavuudet3.9
Palvelu3.9
Puhtaus3.9
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(31)
Positiiviset arviot(23)
Kielteisiä arvosteluja(9)
Vieraskäyttäjä
Queen Size -vuoteella varustettu huone, kaksi Queen Size -vuodetta ja esteetön suihku - liikuntarajoitteisille
Majoittunut 3. 2024
Perhe
1 arvostelu
4.7/5
Mahtava
Lähetetty 17.4.2024
House keeping very accommodating. Food was great. Location very quite. Will definitely be using this location again.
Käännä
Ruben
Majoittunut 1. 2025
Perhe
4.0/5
Erittäin hyvä
Lähetetty 15.2.2025
Nice area
Käännä
Majoituspaikan vastaus: Hello Ruben,We are delighted to hear that you enjoyed the location during your stay. We strive to provide a convenient and pleasant setting for all our guests to enjoy their time with us. Thank you for sharing your positive feedback, and we look forward to welcoming you back in the future.
Haidee
Majoittunut 11. 2024
Muu
2.0/5
Lähetetty 1.12.2024
NO SLEEP The smoke detector was beeping all night and no one answered the front desk phone. When I went down to ask someone for help, there want anyone available. I didn’t get any sleep!
Käännä
Majoituspaikan vastaus: Hello Haidee, We sincerely apologize for the inconvenience you experienced during your stay. Our team strives to address all guest concerns promptly and efficiently. Your feedback will be shared with the appropriate department for further review and improvement. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back in the future.
Billy
Majoittunut 11. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 31.12.2024
Very decent
Käännä
Majoituspaikan vastaus: Hello Billy,We are delighted to hear that you found your stay at our hotel to be decent. We appreciate your feedback and hope to welcome you back in the future for an even more enjoyable experience.
Paul
Majoittunut 11. 2024
Muu
4.0/5
Erittäin hyvä
Lähetetty 9.12.2024
Everything was great until I went to take a shower and it was broken. Check your shower early so you don’t have the same problem.
Käännä
Majoituspaikan vastaus: Hello Paul, We appreciate your feedback and are sorry to hear about the issue you encountered with the shower. Rest assured we will look into this matter promptly. Thank you for bringing it to our attention for future improvements.
Gerardo
Majoittunut 9. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 27.10.2024
I'm a people person. Staff from check in to housekeepers were helpful and friendly. If in the area in the future, defiantly staying there.
Käännä
Majoituspaikan vastaus: Hello Gerardo,We are delighted to hear that you enjoyed the service provided by our team members during your stay. It is always our priority to ensure our guests feel welcome and well taken care of. Should your travels bring you back to the area, we would be honored to welcome you again at our hotel.
Joe
Majoittunut 9. 2024
Liikematkustajat
4.0/5
Erittäin hyvä
Lähetetty 26.10.2024
It was clean.
Käännä
Majoituspaikan vastaus: Hello Joe,We appreciate your feedback on the cleanliness of our hotel. We strive to maintain high standards in all areas to ensure a comfortable stay for our guests. Thank you for taking the time to share your experience with us.
Darnell
Majoittunut 11. 2024
Perhe
1.0/5
Lähetetty 3.12.2024
There was a gecko on the ceiling in the first room and no tv!!! The second room given to us was clean but still no tv. The front desk did barely anything to help. Stood outside the room for 15 mins before they gave us our second room. Horrible customer service...
Käännä
Majoituspaikan vastaus: Hello Darnell, We appreciate you for bringing your concerns to our attention. We apologize for any inconvenience you experienced during your stay. Our team strives to address issues promptly and provide a comfortable stay for all guests. Your feedback will be shared with our management for further review.
Rosa M
Majoittunut 5. 2023
Liikematkustajat
4.0/5
Erittäin hyvä
Lähetetty 5.6.2023
I will SureStay here again Everything was really good for the price. New-ish and clean. Friendly staff.
Käännä
Majoituspaikan vastaus: Hi Rosa M,Thank you for your review! I’m glad you find our cleanliness, great value for money and modern accommodation pleasing. We appreciate your patronage and are delighted to be your hotel of choice.
Walter
Majoittunut 6. 2024
Muu
2.0/5
Lähetetty 19.7.2024
Worst Night Stay The beds appeared to be clean, but that was the only thing. We saw mouse poop on the floor and blood on the curtains. There was a beer can in the trash can. The A/C hadn't been on in the rooms for days. It was muggy and extremely hot in there, it took about 8 hrs to cool the room to a comfortable temperature.
Käännä
Majoituspaikan vastaus: Hello Walter,We appreciate your feedback and apologize for any inconveniences you experienced during your stay. We will address these concerns with our team to ensure a higher standard of cleanliness and maintenance going forward. Thank you for bringing these issues to our attention.
John
Majoittunut 3. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 18.4.2024
Clean room, good breakfast, easy check-in.
Käännä
Majoituspaikan vastaus: Hello John,We are pleased to hear that you found your room clean, enjoyed our breakfast, and had a seamless check-in process. Your feedback is appreciated and we hope to welcome you back in the future for another positive experience.
Michelle
Majoittunut 3. 2024
Liikematkustajat
5.0/5
Ylivertainen
Lähetetty 5.4.2024
Great customer service and comfy room
Käännä
Majoituspaikan vastaus: Hello Michelle,Thank you for sharing your positive feedback with us. We are delighted to hear that you enjoyed our top-notch customer service and had a comfortable stay in our rooms. We strive to provide exceptional experiences for all our guests and hope to welcome you back in the future.
Alejandro
Majoittunut 3. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 1.4.2024
Nice place
Käännä
Majoituspaikan vastaus: Hello Alejandro,We are pleased to hear that you found our hotel to be a nice place to stay. Your feedback is valuable to us for future improvements. Please feel free to contact our management team directly for any further assistance.
Ernesto
Majoittunut 3. 2024
Pariskunnat
4.0/5
Erittäin hyvä
Lähetetty 1.4.2024
The rooms were ok, but a little noisy outside. Beds were nice and firm. They had a good hot breakfast. The hotel was not on the main street where all the restaurants and convince stores were. Hotel was along an industrial area.
Käännä
Majoituspaikan vastaus: Hello Ernesto,We appreciate your feedback on our room comfort and breakfast offerings. Our location is chosen for its peaceful surroundings and easy access to local businesses. We hope you had a pleasant stay overall and thank you for choosing our hotel for your accommodation needs.
Pat Torres
Majoittunut 2. 2024
Muu
1.0/5
Lähetetty 12.3.2024
Dirty room and bathroom. Gnats in the room. The room smelled horrible. I felt safe due to the door not shut all the way, people passing by can see inside the room through due to door not shutting completely. Bed VERY uncomfortable. Wouldn’t recommend to anyone.
Käännä
Majoituspaikan vastaus: Hello Pat Torres, We appreciate you sharing your feedback with us. We take all guest concerns seriously and will address these issues accordingly. Our team is committed to providing a comfortable and enjoyable stay for all guests. Thank you for bringing this to our attention.