Club Wyndham Old Town Alexandria

Immaculately clean, comfortable and roomy! It was a perfect location with easy in and out parking garage next to hotel. The room exceeded our expectations actually being larger than our son’s apartment!

Great hotel. Nice people. Very clean and well maintained. Only had a couple of problems: 1. Garage elevator was down and is being worked on. They expected to it be repaired by December. The workaround requires going up and down some stairs. 2. The Wi-Fi would not work with our iPhones. When I called support there was a hard to understand message saying the iPhone settings needed to be changed. Failing that, I talked to support and they tried to help me, but no luck. Fortunately, I had an iPad and an old laptop that works great using the Wi-Fi. Otherwise, I would’ve been pissed.

We stayed on the first floor and was slightly nervous about that but ultimately it was just fine. The rooms are large and the family room and furniture was comfortable. There is a renovation starting soon and the cabinetry , carpeting and other items will be updated which will be a welcomed change. It's time. The air filter in the HVAC unit was changed recently when checked and water pressure is excellent. An old school coffee maker was in the kitchen, maybe a newer one is needed but appreciate that it's available. Toaster works well. Was pleased with towels and quality of soaps. Elevator was down which was a slight nuisance. Garage was tight. Just need a reno and all will be perfect. Thanks Club Wyndham!!

Okay now I understand why the such low star rating. I won't go back. The rooms are okay, but outdated and not very suite we stayed in had inoperable outlets, outdated furniture that should've been thrown out a long time ago. They constantly contact you about sales offers to purchase more time and yet if you as I for simple things like creamer for your coffee or a later checkout time, we were either lied to and told it would be done or not at all. I accidentally overslept and awoke at 10 am which is the checkout time. I was stressed due to being notified just 10 hours later arlier that one of my relatives who had just been hospitalized a few days ago and another relative I had come to visit only had days to live. I immediately called the front desk to ask for an hour and was old no. They called the room 3 times and my cell phone once while I was trying to get dressed tears flowing down my face. Then 2 managers came knocking at the door to tell me I had 30 minutes to get out. I much rather prefer the location at National Harbor or sell the Timeshare and buy a home there because it was ridiculous.

Our stay at the Wyndham Resort in Alexandria was a mixed experience. While the room was acceptable, clean, and pleasant, the continuous sounds from the trains and metro were rather distracting. If the rooms are insulated for sound, then I'd be truly concerned if they weren't. Assuming they are insulated, the noise level is quite distracting. There isn't much to make this "resort" stand out. It's really just a nice hotel in Alexandria. It is conveniently located for walking or riding the tram and, as alluded to earlier, very near the metro/train station. My biggest negative, which applies to all Wyndham resorts we've stayed at, is the high-pressure tactics employed to try and get you to attend the "tour" to encourage you to buy into the timeshares. We agreed to attend a 30-minute session provided we were allowed a late checkout, only to find out the "late checkout" was 11 am (the same time as the "tour"). When asked if we could extend that checkout time, we were eventually allowed until 11:30, but that didn't help us at all because the tour was scheduled to go beyond 11:30 anyway. We still had to be packed and out before 11 to attend the "tour." And you can't skip the tour because you're charged a refundable reservation fee of $40, only refundable if you attend the event. Generally speaking, I'd say this "resort" is nothing more than a conveniently located hotel.

The location is so convenient! The rooms are very large and extremely clean. The kitchen is stocked with everything you would need for cooking and eating. Staff was very friendly and helpful. Nice laundry located on every floor. You are right at Amtrak, Metro, free Trolley, and Dash stops! Metro takes you to MGM so no use for a car. No hotel restaurant but plenty within walking distance and local shopping were great. Lamar at the from desk was amazing.