Luna Clube Oceano

When we arrived we were happy about the parking but things went down hill from there. Only once we paid for our two nights were we told that the air conditioning wasn’t working and someone was coming to fix it. I asked - today? He said no. I explained that it was 30 degrees out and we wouldn’t stay without air conditioning. A lady from the office came to the counter, I assume the manager and they agreed to give us another room. He stated that we were given an upgrade but once we got into the room there was definitely not an upgrade. The tub was either filthy dirty or stained either way I didn’t use it so went 2 days without a shower. The kitchen sink keep getting plugged. They don’t provide dishcloths or dish soap to wash the dishes or even a broom or dust pan so I could clean myself. I pack my own shampoo etc so didn’t care that those weren’t provided. Positive review - great balcony and pool, close to the beach and only a 5e (or 20 min) walk to the very fun and exciting square. My opinion- if they put a little elbow grease cleaning and providing the easy items they could easy be a 4 star.

Foi maravilhoso! Hotel novo é muito bem centralizado! Café da manhã muito completo e delicioso

Excellent location with a view of the beach. Huge rooms. The kitchenette was appreciated.

Upon arrival the manager, Luisa, knew we were uncomfortable. Since we were from the US and did not expect the party surroundings. She immediately called a sister hotel, Luna Solaqua and moved us to this hotel. The customer sevice was excellent and our stay in Albuferia was wonderful because of the intuition of the Ocean Luna Club manager

Espaço excelente, bem localizado, pessoal atencioso. Indico e voltarei novamente.

Not the cleanest property we’ve stayed at. Ants in the kitchen and washroom very dated.