Lisett Garcia
26. tammikuuta 2025
I recently stayed at Spotlight Hotel in Alaminos, Philippines, and while there were some positive aspects, I feel there is room for improvement.
The staff and receptionist were incredibly friendly and welcoming, which was the highlight of our stay. They went out of their way to assist us with our luggage and provided helpful services throughout our visit, which we greatly appreciated.
However, the cleanliness of the bathroom was disappointing. There were noticeable molds on the walls, and the drainage emitted an unpleasant smell, which impacted our comfort. Additionally, the lack of an elevator made it challenging to move around, especially with heavy luggage.
I also found the lost key policy to be a bit strict. We were charged 500 pesos (around $8.58), which felt a bit excessive for the situation.
While I appreciate the efforts of the staff, addressing these concerns would significantly enhance the experience for future guests.
Käännä