Ascott Corniche Al Khobar

It was a great experience with this hotel

تجربه جميله وحلوه لم تكن الاولى لي لكن تاخرو جدا علي بالدخول ولم يتم تعويضي ولا الأخذ بالملاحظات للي ذكرتها لهم

乾淨衞生，環境優美，服務周到，商務出差首選，交通便利！

موقع مناسب وقريب من المطاعم

I was very surprised to find the workers when you enter the establishment sitting down one was fixing his bread. Both staff members woman and man did not greet us. The receptionist held out her hand for my documents no hello welcome nothing. My room was clean but I was disturbed with holes in the couch and bedroom seater. The table had blue ink written all other the table. Also the light in the bathroom is so dark you can hardly see yourself. I was very shock with Ascott property and low grade customer service. I checked out and not one question about my stay not even a thank you for staying at the property. My company was approach by Ascott staff to open a corporate account and after this stay, this hotel would embrass me with my clients. So disappointed.

• The staff entered my room without permission while my family and I were sleeping at 9 AM. I woke up to find a housekeeper standing in the middle of the room, claiming it was checkout time. Completely unacceptable! • At 4 AM, they called me about a food delivery I never ordered. This didn’t happen just once – they kept calling again and again, disturbing us throughout the night! • When I asked for an extra blanket, they said they were “out of stock.” How does a hotel not have a single extra blanket? • On arrival, the staff was unprofessional and gave me the wrong room. I had to pay an additional 600 SAR to finally get the correct room I had originally booked. • Overall, this hotel is a disaster. Poor service, unprofessional staff, and a total lack of respect for privacy. Absolutely the worst hotel experience I’ve ever had! Avoid at all costs.