Holiday Inn Al Khobar arvostelua

Majoituspaikan vastaus: Thank you so much for sharing your feedback. We're truly glad to hear that you found our staff helpful and polite we’ll be sure to pass on your kind words to the team. Regarding your comments about the beds, breakfast variety, and dinner buffet pricing, we sincerely appreciate your honesty. Your suggestions for breakfast options like Chinese rice porridge and Indian dosa/prata are great ideas, and we’ll share them with our culinary team for consideration. We’re also reviewing the value and offerings of our dinner buffet to ensure it meets the expectations of our valued in-house guests. Your input is important to us as we continuously strive to enhance the guest experience. We hope to welcome you again soon with noticeable improvements. Warm regards, Hotel Management

Majoituspaikan vastaus: Dear Valued Guest, Thank you so much for taking the time to share your delightful experience with us! We are thrilled to hear that you enjoyed the food and the atmosphere during your breakfast. It’s great to know that the freshly cooked and baked dishes, especially the fajitas and croissants with cheese, met your expectations. We are also pleased that Ms. Ellie made a positive impact with her friendly and accommodating service. We look forward to welcoming you and your loved ones again soon for another memorable dining experience. Best regards, Hotel Management

Majoituspaikan vastaus: Dear Valued Guest, Thank you for sharing your exceptional experience with us! We are thrilled to hear that you had an excellent time at our restaurant and that both Ele and Sara made such a positive impact on your stay. We truly appreciate your kind words about Ele and Sara. It's wonderful to know that Ele’s kindness and professionalism in the restaurant stood out, and we will certainly consider your recommendation for her potential leadership role. We also value your recognition of Sara's professionalism at the reception—she is indeed an asset to our team. Your feedback is incredibly valuable to us, and we will be sure to pass it along to both Ele and Sara. Thank you again for your recommendation, and we hope to welcome you back soon! Best regards, Hotel Management

Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your detailed feedback regarding your recent stay with us.We sincerely apologize that your experience did not meet the expectations you've come to associate with the Holiday Inn brand, especially as a loyal guest familiar with our properties in the USA. We regret the inconvenience caused by the worn-out furniture, uncomfortable bedding, limited room service menu, and the elevator and telephone issues you encountered. This is certainly not the level of comfort and service we aim to provide.On a positive note, we're glad you found value in our breakfast offerings and appreciated the quality of our soap. Your comments have been shared with the relevant departments for immediate attention and improvement.We genuinely hope you will give us another opportunity to restore your faith in our hotel during your next visit to Al Khobar.Best regards,Hotel Management

Majoituspaikan vastaus: عزيزي الضيف، نشكركم جزيل الشكر على ملاحظاتكم الإيجابية والكلمات الطيبة! نحن سعيدون جدًا أن تجربتكم العائلية في فندق هوليداي إن الخبر كانت ممتازة وأن الخدمة كانت على مستوى توقعاتكم. يسعدنا أن البوفيه المتنوع، النظافة، والمرافق الأخرى قد نالت إعجابكم، كما نقدر ثنائكم على الموظفين والخدمة بشكل عام. نحن دائمًا في خدمتكم، ونتطلع إلى الترحيب بكم في زياراتكم القادمة لمدينة الخبر. أطيب التحيات، إدارة الفندق

Majoituspaikan vastaus: Dear Mary Rose, Thank you so much for sharing your positive experience with us! We are thrilled to hear that your stay at Holiday Inn Al Khobar was amazing. It's wonderful to know that you enjoyed the food selection in our restaurant and that our staff's professionalism and friendliness made a lasting impression. We are truly proud of our team, and your kind words will surely motivate them to continue delivering excellent service. We look forward to welcoming you back for another memorable stay! Best regards, Hotel Management