Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your feedback! We’re thrilled to hear that you enjoyed the safari experience. It’s great to know that your room provided a comfortable and immersive experience that made you feel like unique. We hope to welcome you back for more unforgettable adventures soon!Warm regards,Anantara Sir Bani Yas Island Resorts Management Team
Vieraskäyttäjä
Yhden makuuhuoneen huvila
Majoittunut 9. 2024
Perhe
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 2.10.2024
預訂的這間酒店滿房了,後來被安排在島上的另一家酒店,但是同一個集團的,給了一個一卧室泳池別墅。酒店的服務態度真的很好,每一個員工都非常友善,野生保護的自然環境很有特色,清晨和晚上可以看到不少動物在酒店草坪上和沙灘邊閑逛,晚上的✨也很亮。參加了兩個和野生動物相關的活動,早上的這個nature life drive特別推薦,小朋友非常喜歡。
Käännä
6/7
Majoituspaikan vastaus: Thank you for letting us know about your stay and we are glad that you enjoyed your stay. It is always with great pleasure to welcome you, and we look forward to your next stay. Management Team
Majoituspaikan vastaus: Thank you for sharing your feedback with us.It deeply saddens us to learn of the challenges you encountered with us. At Anantara, we uphold the highest service standards and treat all our guests respectfully and fairly, regardless of race or colour. Discrimination in any form contradicts our core values and goes against our commitment to providing an inclusive and welcoming environment for all.We reiterate our unwavering commitment to fair treatment for every guest who walks through our doors. Your comments have been brought to our immediate attention, and we are conducting a thorough investigation to address these matters in alignment with our Code of Conduct. Rest assured, we are dedicated to rectifying such incidents swiftly.We look forward to the opportunity to welcome you back and provide you with the exemplary service and hospitality you deserve.Management Team
Majoituspaikan vastaus: We are so glad you enjoyed your stay with us. We hope to see you soon. Best Regards, The Management Team
yolo0527
Majoittunut 4. 2023
Perhe
29 arvostelu
5.0/5
Ylivertainen
Lähetetty 31.5.2023
真的超級贊,服務特別棒,海水很美,島上還有很多可愛的小動物
Käännä
Majoituspaikan vastaus: Dear yolo0527Thank you for visiting us at Anantara Sir Bani Yas Island, we are pleased you enjoyed our cute animals & your stay with us. We look forward to welcoming you back again soon.Best Regards, The Management Team
Vieraskäyttäjä
Majoittunut 1. 2025
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 17.2.2025
We loved the overall experience. The property was beautiful, neat and had all the privacy needed. The team took care of our special needs. If you are a vegetarian or vegan, you might want to get yourself some backup food options
Käännä
Vieraskäyttäjä
Majoittunut 1. 2025
Muu
5.0/5
Ylivertainen
Lähetetty 15.2.2025
Absolutely amazing hotel, pristine beach, lovely pool, and beautiful coastal setting on Sir Bani Yas. The island itself is amazing, and this is a great place to experience it from; animals run freely, and there are great areas to walk, or move between the hotels to explore the island. The rooms are fantastic and provide privacy and a calm setting to relax in.
Käännä
Vieraskäyttäjä
Majoittunut 1. 2025
Muu
1.0/5
Lähetetty 14.2.2025
Esperienza pessima! Ho partecipato a questa escursione organizzata dalla crociera MSC , pagata ben 110 euro, con l’idea di passare una giornata rilassante. Tuttavia, la realtà è stata tutt’altra. L’escursione è durata solo 4 ore, di cui ben 3 trascorse in un ristorante, dove il servizio è stato lentissimo. I piatti sono arrivati dopo un tempo interminabile e, nonostante non siamo riusciti a finire il pranzo, ci hanno già preso i soldi, poiché il pranzo era incluso nel pacchetto. E come se non bastasse, ci hanno fatto pagare due calici di vino, nonostante non avessimo nemmeno terminato il pasto! Un’esperienza da dimenticare, assolutamente sconsigliata a chiunque. La qualità del servizio e l’atteggiamento sono stati davvero deludenti.
The trip was significantly amazing and beyond our expectations. Thanks to the team at Anantara who makes this trip unforgettable.
Käännä
Vieraskäyttäjä
Majoittunut 12. 2024
Muu
1.0/5
Lähetetty 29.1.2025
The rooms smell very bad. The rooms are dirty old, and outdated. Food is very basic there’s no options and no flavor. I tried to order room service and it just didn’t arrive. There’s construction all day and i couldn’t sleep well at night and when i complained to the hotel they didn’t care.
Käännä
Vieraskäyttäjä
Majoittunut 12. 2024
Perhe
5.0/5
Ylivertainen
Lähetetty 28.1.2025
Great place, amazing scenery, friendly staff, good food, just absolutely beautiful, Animals all around. Nice get Away and relaxing time.
Käännä
SussexFamily
Majoittunut 12. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 5.1.2025
Would most definitely recommend staying at the Al Yamm Villas. Reminiscent of the Maldives with individual pools and white sand beaches.Their real asset is their staff. Hassan, Retno, Sasandi and Abigail were wonderful and a special mention of Inusha in the restaurant who made sure all 14 of our family were taken care of. Would recommend the safari - we all enjoyed seeing the wildlife especially the giraffes. When we visited works were happening at the main resort but at Al Yamm Villas you could not hear this. For people in a rush for their food and drinks this would not be the place for you - but if you relax into island life and allow extra time then there is no stress. A special mention regarding vegans - you need to hunt for the food on the menus and be creative in ordering - this area must be improved going forward. Overall a lovely relaxing trip with great staff.
Käännä
Majoituspaikan vastaus: Dear SussexFamily, Thank you for your wonderful review! We are thrilled to hear that you had a relaxing and enjoyable family trip at Al Yamm Villas. We're delighted that you appreciated the serene atmosphere, individual pools, and white sand beaches, as well as the safari experience. It’s fantastic to know that our team, particularly Hassan, Retno, Sasandi, Abigail, and Inusha, made such a positive impact on your stay. We truly believe that our staff is our greatest asset, and it’s always rewarding to hear that their efforts were appreciated. We also appreciate your feedback regarding the food and beverage service and will certainly take your comments into consideration as we continue to improve the experience for all our guests. We’ll work on enhancing the variety of vegan options available to ensure a more seamless dining experience for all. Thank you again for your kind words, and we hope to welcome you and your family back to Anantara Sir Bani Yas Island Al Yamm Villas Resort for another relaxing stay in the future! Warm regards, Saranrat Suktamjai Operational Excellence Manager