Majoituspaikan vastaus: Dear Zaranj,Thank you for sharing your lovely feedback! We're so happy to hear that you and your family enjoyed the upgraded pool villa experience—it’s wonderful that the little ones had such fun with our feathered residents!It’s a pity about the rain during your safari, but we’re glad the overall stay was still memorable and filled with joy. Your kind words mean a lot to us, and we truly hope to welcome you back again for more sunshine and unforgettable moments.Warmest regards,Anantara Sir Bani Yas Island Resorts Management
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your feedback. We sincerely regret the inconveniences you faced during check-in, your boat transfer, and room allocation. Please accept our apologies for any miscommunication regarding your booking details and safari reservation.Ensuring a seamless experience for our guests is our priority, and we will review our procedures to prevent such issues in the future. We appreciate your feedback and the opportunity to improve. Best regards,Anantara Sir Bani Yas Island Resorts Management
Vieraskäyttäjä
Deluxe-huone merinäköalalla
Majoittunut 1. 2025
Perhe
3 arvostelu
4.7/5
Mahtava
Lähetetty 14.2.2025
泳池別墅可以近距離接觸小動物
Käännä
Majoituspaikan vastaus: Thank you for sharing your feedback! We’re delighted to hear that you enjoyed the close encounters with small animals in the pool villa. We’re glad it added to the charm of your stay.We appreciate your comments and look forward to welcoming you again soon for another memorable experience.Best regards,Anantara Sir Bani Yas Island Resorts Management
Majoituspaikan vastaus: Thank you so much for your kind words. We’re thrilled to hear that you appreciated the special arrangements, our team’s warm service, and the thoughtful accommodations. We’re especially happy you enjoyed the safari experience, it’s truly unforgettable!We look forward to welcoming you back in the future!Best regards,Saranrat (Sarah) SuktamjaiOperational Excellence Manager
Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for your wonderful review! We're thrilled to hear that your stay exceeded expectations and that you decided to extend your visit. It’s wonderful that you enjoyed the villa upgrade, as well as our services and meals. The sunrise views from the room are indeed special, and we’re so happy that you had the chance to capture them. We hope to welcome you back for another unforgettable experience in the future!Best regards,Anantara Sir Bani Yas Island Resorts Management
Vieraskäyttäjä
Deluxe-huone merinäköalalla
Majoittunut 12. 2024
Perhe
5 arvostelu
5.0/5
Ylivertainen
Lähetetty 7.2.2025
非常滿意,升級了villa房型,夏天來可能會更好,可以下水,餐廳的水平都很高
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed your upgraded villa and our restaurant. You’re absolutely right, the summer season brings perfect opportunities for swimming, and we hope to welcome you back to experience it then. We look forward to hosting you again soon!Best regards,Anantara Sir Bani Yas Island Resorts Management
Vieraskäyttäjä
Deluxe-huone merinäköalalla
Majoittunut 1. 2025
Matkusta ystävien kanssa
1 arvostelu
3.0/5
Lähetetty 1.2.2025
Featured location with amazing surroundings and ocean view, however is somehow not worthy of 4 hours of journey from Dubai. The beach behind the hotel is under construction when arrived and the staicase in right hand side of the building is extremely dirty and stinky. Furthermore, the service and cuisine of Al Shams restaurant is below average level for a 5 star hotel restaurant. Most of the value of this resort comes from its location and natrual view, will not visit again.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your feedback. We’re glad you enjoyed the location and surroundings.Please accept our sincerest apologies for the issues you encountered. Rest assured, we are addressing these areas to improve our guests' experience.We also appreciate your comments about the service and cuisine at Al Shams restaurant. We will take the necessary steps to improve both the food quality and service, ensuring higher standards moving forward.Thank you again for sharing your thoughts.Best regards,Anantara Sir Bani Yas Island Resort Management
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your wonderful feedback! We’re delighted to hear that you had a memorable and satisfying stay at our Sir Bani Yas Island. It’s great to know that you enjoyed the service, the convenience of visiting our other properties around the island, and the unique wildlife experience.We appreciate your kind words and look forward to welcoming you again in the future.Best regards,Anantara Sir Bani Yas Island Resorts Management
Vieraskäyttäjä
Deluxe-huone merinäköalalla
Majoittunut 12. 2024
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 28.1.2025
房間很贊,服務很好,想要遠離城市喧囂非常推薦來這裏,海邊人少躺着曬太陽很舒服。
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your kind feedback! We’re thrilled to hear that you enjoyed the room, service, and the peaceful atmosphere of our beach. It’s great to know that our resort provided the perfect escape from the city.We appreciate your recommendation and hope to welcome you back for another relaxing stay soon.Best regards,Anantara Sir Bani Yas Island Resorts Management
Vieraskäyttäjä
Deluxe-huone merinäköalalla
Majoittunut 11. 2024
Perhe
9 arvostelu
5.0/5
Ylivertainen
Lähetetty 23.1.2025
從上島到入住,全程不用帶腦,很方便。服務也很好,裏面餐廳味道也很不錯。
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your wonderful feedback! We’re delighted to hear that your experience was convenient and seamless. It’s also great to know that you enjoyed our service and dining options.We appreciate your kind words and look forward to welcoming you back in the future.Best regards,Anantara Sir Bani Yas Island Resorts Management
Majoituspaikan vastaus: Dear Boyasiyi,Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed the dinner. It’s great to know these aspects added to your experience.We also appreciate your comments regarding the breakfast, pool cleanliness, and the quality of amenities. Your insights are valuable and help us identify areas where we can improve.Thank you for bringing these points to our attention, and we hope to have the opportunity to welcome you back for an even better stay in the future.Warm regards,Anantara Sir Bani Yas Resorts Management
Majoituspaikan vastaus: Thank you for generous feedback and we are glad to hear that your expectations were met. We look forward to welcoming you back in a not so far future. There's a lot still for you to discover about our island.
Majoituspaikan vastaus: Thank you for generous feedback and we are glad to hear that your expectations were met. We look forward to welcoming you back in a not so far future. There's a lot still for you to discover about our island.