Sandy Beach Hotel & Resort

The best resort hotel, it’s so friendly and have a lot entertainment

度假風酒店，位置優越，snoopy island可以直接游過去，浮潛看到了各種魚，海龜，可能還有鯊魚，酒店自己的水上俱樂部可以提供漿板，手滑艇等設備，有風景很好無邊泳池和池邊的bar，潛水完來一杯很不賴，房間比較舊了，潮，需要一直開除濕器，從性價比和度假體驗來説，還是強推

I wont recommend this resort ever! Reception was so unprofessional. The place is a bit old. Shower sliding door was not properly closing and despite of the rooms availability, they booked us in the room next to a staff room/ maintenance room which u can hear the closing/ opening of that room thinking if that if someone is opening your door or no. Room service was so very bad. Communication with staff is very bad. It was our first time to book in this resort and i declare the no of adults which is 3 adults plus 1 kid, they charged me for an additional adult and thats ok, i thank you for the reception who gave me the discount, however, since linens and toiletries are not enough i requested for additional. I called the reception and a filipina answered my call, instead of just addressing my request, she is questioning our stay saying that “i heard that you are too many in the room, i told her that its just my mother in law” ( i forgot to answer her back that yes whats wrong with that and i paid extra for the adult and that she doesn’t have the right to ask a guest in that manner. I was shocked on how this lady treat guests. Then i address my requests for additional towels,slippers, dental kits. It took us 4hours! to get those extra kits! following up 3x to call the room service and repeating the items we need!!! This is the worst room service i had ever experienced!They gave us the extra bed and they deliver a baby cot! I just couldn’t absorb the experience we had. I paid for extra adult and they will deliver extra bed as baby cot! They saw my daughter how big she is! Before delivering the extra bed they should double check with the manager or the reception and not to ask the guest what kind of bed we need. Worst resort we experienced in Al Aqah area. We will not come back to this resort anymore.! Pros: Beach and swimming pool for adults and kids splash water was nice