Unico Hotel Riviera Maya Adults Only - All Inclusive

Food was AMAZING, smaller resort than the Hard Rock's and everything so close ! Beautiful resort and adults only was awesome ! We will return for sure ! Very walkable to everything at the resort, awesome coral on beach every day. Housekeeping was amazing throughout our stay.

The resort offers lovely rooms and is clean. The only way to go is to get an ocean-view room on a third floor or higher; otherwise, you have no view. The food is good, and the staff is friendly. Watch out for trying to sell a timeshare or membership to the hotel. That was very disappointing, along with the weather, which no one could have known. Don't book during hurricane season. There will be rain and more rain with no sun possibly. Make reservations at the restaurants, or you will have to order room service.

Hands down the best service! The most memorable trips are the ones where staff goes above and beyond. This is Unico! We have been multiple times and they are consistent. Some of our favorites: Butlers: Roger and Israel, Restaurant staff at 2087: Daniel, Gus, Melissa, and the morning hostess, Pool servers. The list goes on. If you want to experience great hospitality you have to try Unico!

Excelente Hotel, tranquilo si uno quiere descansar, la atención muy personalizada, el sevicio a la habitación es muy rápido y de buena calidad. Quedamos muy contentos con la estadía. La disponibilidad y disposición de todo el personal es muy buena.

Mendoza, our local concierge, is the best we ever had. Although I had many of the plans made ahead of time, he made such an effort to make a difference...and he sure did! He had plenty to offer with tips, suggestions, and helping to modify plans. Our trip wouldn't have been the same without him. He really did treat us like family. We already can't wait to go back.

My husband and I have previously visited Unico more than once and we returned again on October 2nd - 9th 2024 celebrating my 67th Birthday. We had an awesome time and met so many wonderful people from many different places. Our Butlers Javier and Rodrigo were kind, professional and so helpful with many details making our stay Stress Free and Special. My husband even had a dental problem while we were there and Rodrigo assisted us in finding the dental help that we needed. We so Appreciate each of our Butlers and all that they did for us! They were The BEST! Our 3 Favorite Restaurants were Mura House, Grill 2087, and Mi Carisa. Each one had great atmospheres, delicious food and an Amazing Staff. Grill 2087 was excellent for Breakfast, Lunch, and Dinner. We decided to have my Special Birthday Dinner at Grill 2087 and they did not disappoint. The chefs and the Staff did a Superb Job with our food, great service and a wonderful dining experience. It was a fantastic Birthday Celebration at Grill 2087! A Big Shout Out to Mariana a server in Mi Carisa and Wilbert a Hibachi Grill Chef. Mariana at Mi Carisa radiates so much positive energy, kindness, and is wonderful on all the details to make your dining experience so enjoyable. Our favorite meal at Mi Carisa this trip was their Breakfast! Wilbert at Mura House did the most incredible job preparing our dinner! We have been to many Hibachi Grills, but The Experience with Wilbert at Mura House is the Best Hibachi Experience and Food that we have ever had! We went to Unico to work hard at doing nothing and we so enjoyed the Legendary and Chairman's Pool closest to the beach each day with a visit to the spa once or twice. Everyone was helpful and nice to help us...but a Big Shout out to George, one of our pool waiters! He went on and beyond each day that he was our waiter to make us feel welcome and making sure that we had everything we needed. I'm sorry that I can't remember each person's name that helped us during our stay, but we want each and everyone of you to know that we so appreciate you and all you did for us! Thanks Again, David and Emily Chesnut

Lugar encantador, desde la localidad, hasta la comida. La atención al huésped nunca faltó. Nuestro concierge Mario hizo que la estadía fuera más que perfecta. Los meseros Sergio en Mi Carissa, Rolando en el 2087 grill y Luscio en Mura, excelentes! Al igual que el cheff de Mura con una gran atención hacia un familiar que padece de alergias a algunos alimentos. Todo el personal que nos atendió fueron muy atentos y muy dados a la hora de querer resolver cualquier asunto. La sección de fotos con Flor fue maravillosa! Ansío poder volver en algún otro momento!

It has become a tradition for us to celebrate my wife’s birthday at Unico! This was our fifth time there, and we were once again well taken care of in a fabulous environment. We would especially like to thank Roger and Israel, our “mordomos,” as well as Ximena from the Mexican restaurant, Miguel from the Italian restaurant, Samuel from the Asian restaurant, and Hector!

Trip was fantastic! First time at Unico. Member for 8+ years. The food at this resort was top notch! Our butlers Roger and Israel were at our beck and call the entire week! They made us feel like true Legendary royalty! I will definitely be returning if only to see them again!