Vieraskäyttäjä
28. maaliskuuta 2025
The hotel is a lovely hotel and the staff are very good. The food is cold every meal, even the gravy is cold! The soup is the same every day for the past 7 days. For a 5 star hotel it is very scruffy around the main seating areas in the day with people laying sleeping on all the sofas, definitely not what you want when you have paid for a 5 star experience! A lot of kids which we really don't mind however they were just left to run around, pull on the ornamental bushes, even flying around on roller blades in the evening and nearly knocked my drink over me, the staff don't do anything about it and the parents are just sitting there not even watching their kids! (Not the English or german families i will add, they are always well supervised) the cold food and looking like a homeless shelter during the day around the main reception and bar area has definitely put me off coming here again, I won't be back. Such a shame because otherwise it's a lovely hotel with lots of amenities.
Käännä