Residence Inn Akron South/Green

First off there was a young woman named Azeril (May have spelled her name wrong) she was a new employee working the front desk around 2 AM when we came in. She was very polite and was really struggling. And had to call someone because she had computer issues. She just didn’t understand and it seemed like she was just thrown in there. She had a great attitude the entire time. About 30 minutes went by, she was on the phone talking to someone to help her out. When a man sitting with three other women in the lobby I thought was just a group of guests. But he walked behind the counter to start helping this young woman. He watched us 4 guest try to check in with her for 30 minutes before he came over to help. His name is Ray. It says a lot about Rays character that Azeril would rather call someone else rather than bother him and his two friends drinking in the lobby. It seemed like Ray was bothered he had to get up from sitting in the lobby not working, to come over and assist her. The rooms were great, she was great and Ray should not be in the hospitality business. If I came in and see him again, I would just go another hotel.

Great service The property was wonderful Anything that was requested was taken care of. We travel with 6 people so towels and pillows are always an extra request they didn’t even hesitate There was a college swim team staying and they managed to keep breakfast stocked with a very large demand

Beautiful hotel - comfy beds and wonderful staff! My mom and I stayed here just for 1 night, however we wish we stayed longer! The hotel is beautiful. We loved how cute and colorful the room and decor were. Davi, who checked us in was very friendly, sweet and accommodating. She showed us the outdoor patio and bar and welcomed us to join the bar later as she also is the bartender :) The hotel is in a great location with lots of parking. The beds were so comfy, the bathroom had a huge shower with strong water and just overall the room was so great. I really wish we were staying there longer! We had a wonderful stay, and will definitely come back again.

Staff was very friendly and the room was very nice and clean.

It was roomy. Staff was friendly

Decent Shower had what looked like mold in the top and curtains had stains someone left a bowl in the sink and didn’t clean it and overall at night sounded like a machine was running all night made it hard to sleep so try and not get room 121