Homewood Suites by Hilton Ajax

Clean room, friendly staff and nice amenities. Continental breakfast was very good

Everything is fine, very comfortable, but expensive.

It was amazing. I really liked the service :) the staff was great. They helped us when needed. Also, I really liked the smart tv, you can access to pretty much all the major apps. Plus having a kitchen really helps you when you need to cook!

服務很周到

I’d rate this a zero if I could. I made a reservation the day before we wanted to go and received confirmation by email. When we arrived at the hotel, we were told the hotel was full and they did not have record of our reservation. We provided them with the confirmation number, so they could locate our reservation. We were told it was a “glitch” in their system and there was no room for us. The front manager did find us alternate arrangements at a different hotel but it was more money and further away from where we wanted you to be. We felt we should be compensated in some way, all he offered was a discount for future use.

On the positive side, hotel was clean. Unfortunately I can't say my stay was enjoyable. First, the internet was down for check in, then elevators were out with no time estimate from the front desk to when it would be back up...forgot to mention that we had to walk up six flights to our room and we're SENIORS with medical issues. Breakfast was subpar.