Ibis Aix-en-Provence

Bon séjour ! Je recommande service et personnel au top ! Merci

房間較小，隔音較差

酒店乾淨整潔舒適。雖然不是市中心，但8號公交終點站就在門口到達中心廣場20分鐘非常便利。酒店周邊環境優美，景色宜人。超讚！

前台英文交流很順暢且禮貌，總體不錯！

干淨，零剩，環境非常好

I stayed at this hotel and unfortunately forgot my Stanley Cup in the room. It was entirely my mistake. I left my luggage in the storage room to spend the day touring the city, and when I returned in the evening, I informed the reception that I had forgotten the cup in my room. The receptionist checked the room and also the “Lost & Found” box, but the cup was not there. My wife sent an email later, and the hotel replied confirming that the item had not been found. Five days later, after I published a review about the hotel here on TripAdvisor, the Stanley Cup suddenly “appeared.” The hotel then claimed that the cleaner had stored the cup in the laundry area and that they had taken several days off, which supposedly explained the delay in locating the item. To me, this explanation seems quite strange. The hotel sent me a link to retrieve the item, but the cost was equivalent to buying a new Stanley Cup. Overall, the whole situation felt dishonest. Forgetting the cup was my mistake, but I do not believe this is an honest establishment.