Hotel du Nord

Hotel in centro ad Aigle. Accoglienza gradevole. Stanza spaziosa ma datata con doccia con la tenda! Andrebbero rinnovate. Colazione con poca scelta. Parcheggio non troppo vicino. Di notte non c’è personale alla reception. Nel complesso voto negativo.

Le personnel à l'accueil très sympathique et il y a un emplacement pour mettre en sécurité le vélo. Emplacement de l'hôtel en vieille ville très bien. Le tram passe sous la fenêtre mais ne circule pas la nuit donc ça va.

Zentrale Lage Hotel war ok. Für den Preis hatte ich mir besseren Kaffee erhofft. Schön zentral gelegen findet man sehr schnell zu guten bars und auch ein supermarkt ist in laufnähe.

Séjour agréable et bien situé Séjour parfait. Accueil professionnel et pratique. La chambre est parfaite, propre, le quartier plutôt calme. (Attention au bruit des trams le matin si vous dormez fenêtre ouverte). Petit dej parfait. Très agréable séjour.

The hotel is located in the centre of the town, looked nice on the website, so after walking about 25km on the Via Francegina (our first day's walking), we were looking forward to relaxing there. We got there at 4.45 in the late afternoon. We had already advised in advance it would be a late arrival due to our trek. We were advised check-in was up to 7pm in the evening. So relieved we got there, we decided to go for a drink, before checking in, freshening up etc. We had just ordered drinks in the nearby bar, when I got a phone call from the receptionist, who had seen us outside the hotel, (as we discussed what to do), to say that we had to check in immediately. I explained we would be there shortly and she advised us, on no uncertain times, that we must check in immediately. So we left our drinks and did so. We tried to explain our relief at walking the 25km and to celebrate it by having a drink, but she was having none of it, and no apology for the drinks we had to leave behind. She snapped 'passports'. I tried to explain that we understood check-in was until 7 and hence we didn't know of the urgency. She simply said, that she was in the hotel all day on her own and she had to get transport home. I again reminded her that check -in was until 7 and she said 'not today'. I calmly advised again that we were not advised of the earlier check-in, and she simply snapped again about payment, with a very cross face and with no eye-contact, There was no chance to ask questions about facilities in the hotel or elsewhere. She was closing up and not only the reception but the hotel itself would not be manned for the rest of the night. We had to have a code to enter the hotel and if we forgot it, we would have to ring a number. She was cross, rude and totally unprofessional . Never have I experienced such rudeness in the hospitality sector. The room was adequate and clean but over-priced for what was provided. The carpets in the central hallways were stained and required a vacuum. The hotel is classed as a hotel, but apart from the fact that it provides breakfast in the morning, I question how it gets that category. Breakfast was a buffet and had a minimalist selection. No other services whatsoever. The only redeeming feature was that the girl assisting with the breakfast, of Sri-Lankan origin, had a lovely smile and was helpful. I noted from other reviews, that other clients had similar 'cool' experiences. A friendly welcome would have made all the difference, despite it being overpriced. I would NOT recommend staying here.

Bagni totalmente da rifare