Vieraskäyttäjä
11. huhtikuuta 2025
Here’s a professionally written review in a firm tone:
I recently had a very disappointing experience and Hotel Cama, which I feel compelled to share.
While booking a hotel room , I selected the option for one adult and completed the reservation. Later, I needed to modify the booking to include a second person. When I reached out to the hotel directly, I was shocked to learn they intended to charge me extra for the modification, even though the price for two adults would have been the same had I selected it initially. This clearly seemed like an unnecessary and unjustified attempt to earn extra revenue.
I then contacted to request assistance in modifying the booking. Initially, they asked me to hold while they tried to resolve the issue with the hotel. However, they later informed me that they were unable to connect with the hotel and promised to get back to me after confirmation. Unfortunately, there was no timely follow-up or resolution, which demonstrated a lack of professionalism
In the end, I was forced to pay extra to modify my booking—an outcome that was both unfair and avoidable. This experience was highly unprofessional on the part
I strongly advise against booking or staying at Hotel Cama. This ordeal highlighted their lack of concern for customer satisfaction and their willingness to prioritize profits over providing a fair and seamless experience.
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