Golden Sunrise Machupicchu

I put the do not disturb sign on the door. At about 9am the maid walked in while I was not wearing pants. I went to the front desk to tell them. They said sorry and shrugged. I told them it is not OK that a maid goes into a room with a do not disturb sign on the door. I then went out for only 1 hour with the sign still on the door. When I came back, the maid had been in my room AGAIN!! Again I went to the front desk to tell them and they could not give me an answer as to why the maid went into my room for a 2nd time with the do not disturb sign still on the door. I felt violated and unsafe. Do not stay here if you want any kind of privacy in your room, the maid will just let herself in while you are naked and no one will care or do anything about it

Nice

Friendly The front desk was absolutely kind, and incredible. They made sure that we were settled, and asked what time we would prefer breakfast served. It’s a great location, 5 minute walk to the Main Street.

El hotel está en una buena ubicación, y las habitaciones son cómodas, a pesar de que les faltan ciertas comodidades que otros hoteles si ofrecen como agua gratis, calefacción o aire acondicionado y el internet tampoco es muy bueno a cada rato falla, pero eso es poco relevante a la atención que yo recibí en lo personal es para NUNCA más volver, la recepcionista estaba a la defensiva (contexto: íbamos un tour de 14 personas, todos estábamos alrededor del mostrador simplemente porque estábamos cansados de estar sentados y para ella eso fue suficiente para estresarse y tratarnos mal), y el mayor problema fue que nos dieron DOS veces habitaciones que ya estaban ocupadas a penas abríamos las puertas estaban las pertenencias de las personas (por suerte no habían personas dentro porque me hubiera muerto de vergüenza) pero uno entiende que se equivoquen una vez (todos somos humanos y nos equivocamos) pero que nos dieran DOS veces habitaciones ya rentadas me pareció demasiado, así que no lo recomiendo para nada.

Quiet place, great breakfast. Watch out all room keys are same. Don’t leave any valuables in room. Anyone can use their keys to get into your room. We had couple walk into our room at midnight.

Hotel confortável, quartos e banheiros amplos, sem cadeira ou banco para pessoas com paraplegia; porém a recepção prontamente providenciou uma cadeira de plástico que ajudou muito. Café da manhã maravilhoso, funcionários muito educados!! Possue elevador e entrada com rampa. Quartos extremamente limpos!! Vc pode deixar a mochila na recepção para visitar Machu Picchu e depois eles te entregam na estação de trem.