Hotel Taj Heights

After staying at this hotel, I have serious doubt about those who left the review. Cityview... first room cityview was wall of next building fully covering the windows and within 30 cm reach. 2nd room was much better because the wall of the building was still blocking all the view but it was out of reach. Shower no warm water, reported it and he answered with give me 30 min, after that i never heard anything back. On second day i reported it again, the repair was someone who walked with me to the room to ascertain the issue, then called the servicedesk. After that all I got the folllowing...wait for 2 or 5 of 10 minutes.... I did and unfortunately still no warm water. The sink was also broken. In the room I also smelled some smoke, I don't think the ventilation of hotel is working properly. Bedsheets are probably not properly cleaned, cause there were some stain and bit yellowish.

worst experience i ever had from my all stays ....staff is also not co-operative there is toiletries and other things in the rooms and the so called deluxe room is one of the bad ones ....pillows and bedsheets are filthy as much ...there is no cleaning ....when i complained to the staff they said this is the room ....and you can do whatever you want with it ....accept or move .....and when i ordered coffee, they delivered to another room and when i called again they said sorry sir we have to make another one .... all the good thing that they have is nice and clean reception thats all although the gating staff is nice and polite

We had very comfortable stay in this hotel Taj Heights, I would like to point out hotel Manager Mr, Javed who manages the hotel in a wonderful way quietly and with high professionalism, he is always in the hotel and always available to everyone, well done Javed ji you deserve for these words for your exemplary management and to your excellent hotel . I highly recommend to others “ if any one have a plan to visit Agra this hotel is the best place to stay with high quality services.