Phāea Blue Palace

The hotel is splendid location is far from everything but it is great

Blue Phaea in Crete was an exceptional stay for us, with top-tier service from start to finish. Located in a prime area, walking distance to vibrant spots, the hotel offered stunning scenery, clean facilities, and delicious food. We were here on a bit of work and a bit of pleasure. The entire staff truly went above and beyond to make our experience unforgettable. Maria was outstanding at breakfast, always ensuring our mornings started on the perfect note. Manos, the concierge, really knew his stuff—every recommendation he made was spot-on. Dimitrius deserves special mention for helping us with a night swim in the sea, making it a memorable experience. The whole team provided 5-star service, from the bell staff to the front desk. We couldn’t have asked for a better stay.

Haven on earth! For those who know old Blue Palace, the new Phea Blue Palace keeps the same distinct quality and exceptional location but with a more intimate vibe. The design is superb. We did not realise before that that side of the old hotel was so green and lush, the garden is an oasis of calm and the service remains the distinctive quality of this place, the entire personnel is extraordinary. We just missed the very big swimming pool by the beach and the other beach-side bar and restaurant but we understand this is temporary the time the other side of the hotel will be redone and reopen. Already looking forward to the next year’s trip to this Crete oasis.

Our first trip to Crete and we were fortunate in finding such a special hotel. An amazing location, truly outstanding quality and service with the most attentive, friendly and helpful staff. It is quiet and serene, the pool area is delightful, the private beach is stunning. The rooms are luxurious with excellent amenities. Breakfast each morning was a veritable feast. The beautiful village of Plaka is a three minute walk away with its bars and restaurants. We had a small issue day one but this was quickly and effectively dealt with by the excellent Lina and her team. Cannot recommend more highly.

This hotel is fabulous and comes highly recommended. It is in a beautiful location/setting. Very friendly and helpful staff. Maria and her Team in the restaurant are fabulous. It is the perfect place to stay if you are thinking of going to Spinalonga too.

Ένα άκρως ατμοσφαιρικό ξενοδοχείο σε ένα άκρως ατμοσφαιρικό τοπίο ιδανικό για ζευγάρια . Μείναμε σε δωμάτιο με ιδιωτική πισίνα με θέα την Σπιναλόγκα. Ωραίοι κοινόχρηστοι χώροι .Ποικιλία εστιατορίων εντός του resort από διάφορες κουζίνες . Εξαιρετικό room service . Ευγενικό προσωπικό . Υψηλά κριτήρια καθαριότητας .

Situation magnifique mais 10 minutes de matche pour aller à la plage ce n'est pas très agréable (voiturettes pas toujours disponibles), le personnel est sympathique (sauf à l'entrée du complexe) mais envahissant par moments. La nourriture est très bien, les deux restaurants sont excellents. Il s'agit désornais d'un boutique hotel et plus de l'ancien Blue Palace qui a été scindé en deux

We ate at Anthos, Blue door and the beach bar, all great and super friendly staff, both in the hotel itself and down at the beach. Breakfast was awesome! We also walked in to Plaka several times and ate at Ocean, Giorgio’s and Gorgona, which were also lovely. We took a boat trip brother bay which was fun and Spingoloa was fascinating.

The hotel has recently been refurbished and the staff are exceptionally welcoming. The quality of the Anthos restaurant is exceptional as is the cheaper Blue Door Taverna down by the beach. The food in both is sensational. The one thing which seems incongruous and out of character with such a high class hotel is the high volume touristic piped music played down by the poolside. It's too loud to concentrate on your book, or anything else for that matter. It changes the ambience from classy five star hotel to cheap package holiday. It has driven us from the pool to the tranquility of our balcony and private plunge pool. It seems to be repelling other guests, resulting in a lovely pool with spectacular views being deserted. The music is so obviously wrong it has driven me to fire up the TripAdvisor app and write my first review in some five years. Please turn down the music, even better turn it off. You come to a hotel like this for the peace and seclusion. There is no peace at the poolside, hence this review.