Eleftheria Hotel

We have had a two week holiday here, and while there are some good points to the hotel, there have also been some disappointing elements, which, for us, merited the average rating. Other guests had mentioned the irritating music, which constantly assaults the ears when around the pool side, but this can not be overstated. The constant electronic drum beat permeates every "tune" that plays on a loop, meaning you hear the same music over and over again is tantamount to torture. It proved very difficult to read a book and relax poolside as this noise is played at a volume that overrides normal conversation. In the evenings, this is evidenced by only a small group of people congregating at the bar, as most choose the option of escaping to the local town to avoid the noise. The hotel itself is a lovely modern building set on a hillside overlooking Aghia Marina, which is not a marina as we know it, but a busy seaside resort. It is full of restaurants and offers some good reasonably priced meals with stunning views. The hotel offers a free minibus to the bottom of the hill and a return, but it is often left to the barman to drive the bus! The capacity for the bus is eight people. If more than eight are waiting to come or go, then there is absolutely no bar service while he leaves the bar to drive the bus. The hotel restaurant is unlike any that we have experienced before. All meals are buffet service, including the evening meal. This shouldn't be a problem, but the restaurant closes at 10 am (breakfast) and 9 pm (evening meal) sharp! The opportunity to enjoy a leisurely evening dinner us abruptly stopped at ten to nine, when the staff approaches you and reminds you that the restaurant will close at 9pm. This leaves you with the option of catching the last bus down to the village and either a taxi back or a mile hike up the hill in the dark (there is no street lighting). We had a superior sea view room, which was very nice. However, the sea view was slightly limited due to a large overhang of the main stairwell, which protrudes away from the building, blocking part of the view. We would highly recommend hiring a car. The hotel recommended a local firm who supplied a very nice car at a reasonable price. For ten days, our car cost the same as three or for excursions. This allowed us to explore the lovely island and visit beaches and sites at our own leisure and not to the strict timetable that such excursions set. Would we stay here again? No, but others may like it.

This is a very nice hotel. Should have more than three stars. We were very pleased with the room we had and the food and the friendly staff. Very peaceful and relaxing experience. Thought about giving 5/5, but couldn't decide.

We went half board through Jet2 holidays. We had a Superior room with a garden view. The breakfast choice was wide and great variety each day. With 1 fussy eater, even he ate a huge breakfast. The room was clean and the standard was higher than I thought it would be. Shower in the bathroom was fab. The buffet at dinner was also very good with good selection and really tasty. The hotel is 1km from Agia Marina, which is good as the hotel was quiet and peaceful. The beach is Agia Marina was nice but very busy. Staff were super friendly and helpful. Would definitely recommend and would return.

We have just got back from a week stay in this hotel as our friend got married in chania. Couldn't really fault this hotel at all was really quiet around the pool. No need to rush down for sunbeds as always some available. We walked up and down the hill a few times but the hotel do put a bus on up and down every half hour in peak times. The cleaners made our room everyday which is brilliant this is obviously optional you have signs on your door. I think it would have been a nice touch to put some water in each room everyday. We visited balos lagoon this is a must visit absolutely stunning. 45euro per person from like 9 till 7 with 2 stops one at the lagoon and another at a beach so worth the money. The boat is huge with a restaurant and a bar on on. Prob was around 2k ppl onit when we went. You won't find a bad meal in crete and they don't shrimp on the portions you are always full! With a raki/ouzo on the house after every meal. You will pay 5euro tax each night you stay at the end of your visit too.

The hotel was lovely and clean, staff where very friendly , especially Thais she was brilliant always smiling nothing was to much trouble for her, and also darius behind the bar, also mini bus driver. So warm and friendly they are both a credit to the hotel. Food was alway good with plenty of choice both at breakfast and the evening meal. Swiming pool was lovely and clean , hotel is up a slight hill over looking the beach and stunning at night eating on the patio area over looking the sea and the other way beautiful olive trees. Would certainly recomend the hotel to anyone.

Nous avons séjourné dans cet hôtel en mai. Globalement, le séjour a été agréable, avec plusieurs points positifs à souligner : l’emplacement est vraiment idéal pour visiter la région, le personnel est accueillant, le parking pratique et la navette de l’hôtel bien utile. Quelques éléments sont toutefois à prendre en compte. Tout d’abord, attention à la taxe de séjour de 5 € par nuit, ce qui est courant en Crète, mais peut surprendre. Le buffet est correct, mais les horaires ne sont pas adaptés si vous souhaitez explorer l’île toute la journée : le dîner ferme à 20h, ce qui oblige à rentrer tôt, et le petit-déjeuner ferme assez tôt également, donc pas pratique pour faire une grasse matinée. Autre bémol : la piscine ferme trop tôt, nous n’avons donc pas pu en profiter en fin de journée, ce qui est dommage. La chambre n’était pas bien isolée, nous entendions les voisins ainsi que les bruits extérieurs, ce qui m’a réveillée plusieurs fois. Il y avait également beaucoup de lumière (voir photo) dans la chambre la nuit, ce qui peut déranger si vous aimez dormir dans le noir complet. Nous avons aussi signalé que la télévision connectée ne permettait pas d’accéder à Netflix malgré l’information contraire, mais le problème n’a pas été résolu. Petit détail, mais bon à savoir : l’eau au dîner est payante, ce qui peut surprendre. En revanche, le ménage était fait impeccablement chaque jour, ce que nous avons vraiment apprécié. L’hôtel reste globalement calme, et malgré les petits points négatifs, nous avons tout de même passé un bon séjour.