Eleftheria Hotel

Just home from a super week at the Eleftheria. We had a room furthest away from the reception and pool area, so lovely & quiet with great views of the sea. All the staff were amazing, 2 that stood out were Thais and Ikiss (which I’m sure I’ve spelt wrongly), they couldn’t have done more for us, such a lovely pair. The pool area was lovely, though the step which was broken in an earlier review was still off bounds during our visit. The rooms on the Jet2 website which we booked with, aren’t what we arrived to, but it was clean, comfortable and had everything we needed; though lacked character. The hotel is up a hill, we didn’t walk it as we took advantage of the minibus service which runs every 2 hours. Chania old town is charming and breathtaking taking in equal measures, the bus is €2 and runs every 15-20 minutes, you have to pay the characterful cobbled streets a visit. All in all a memorable stay, we’d definitely go back, but return trips aren’t our thing so likely won’t. 9/10

Arrived early morning, lovely man on reception welcomed us to the Hotel, went to our room, it was spacious and comfy, we had 116 asked for a sea view room, we got one. Breakfast was really good, lots of choice, loved sitting outside. All the staff were lovely and friendly. Nothing was a problem. Pool area was nice, plenty of sun beds. We had 10 Lovely nights there . Yes there’s a hill but it’s doable. There’s a Mini bus you can book if needed. Went there to celebrate my birthday. Just booked to go back next year.

This was a last minute booking and our original choice in Chania was no longer available. How lucky we were! The hotel is situated on a hill overlooking Aghia Marina. There are 3 buildings and we were in the one furthest from reception. The room was spacious and very clean. Plenty of storage space, big shower with constant hot water, fridge, sink and hob (we didn't use), large comfortable bed, and a safe available for a small fee. We were on the ground floor so had a patio area. Large TV and good Air Conditioning. The grounds are well looked after, plenty of trees and flowers etc. The main block houses reception, dining room and access to the bar and pool area. We booked for b&b but evening meals are also available. The breakfast was plentiful and varied, offering cold meats, cheeses, salad, several types of bread, pastries, cereals, eggs etc. 4 types of fresh fruit juices and 2 coffee machines, ensuring there wasn't a massive queue for drinks in the morning. There is a nice sized pool with a bar which, as far as I could tell, was open from just after breakfast until late evening. All the staff we encountered were very welcoming and happy to deal with any questions we had. The hotel is about a 15 minute walk down to the seafront, it is a pleasant walk along a twisty road with lovely views of the olive groves, mountains and sea. The walk back is a bit more challenging, especially when the weather is hot. The hotel offers a minibus service to and from the seafront, it runs every couple of hours and has to be booked, you only have to give 5 minutes notice so this wasn't an issue.

The hotel was lovely and in a great location.Room was really big and kept impeccably clean.The food was absolutely delicius.All of the staff from the cleaners to reception to bar staff were lovely very friendly and helpful and made us feel very welcome.Georgia,stella,katerina,eleutheria are always helpful and friendly.Thank you for everything!!

The hotel is up a hill with some stunning views but could be scary/put you off if it weren't for the highly efficient mini bus transfers that run several times a day down into the resort. We only booked for breakfast and am pleased as the food wasn't amazing sadly. We had a room at the rear of the low rise hotel with great views across to the sea. It was a good size but could do with a refurbish. The aircon worked like a dream thankfully as it was rather hot at night. We had to ask for a kettle which was supplied the following morning, but no tea bags coffee etc. We had taken our own so that really wasn't a problem. The bathroom was clean but dishevelled...the shower curtain had seen better days. There was always room for the 4 of us to sit together around the pool which was kept very clean. One of the steps was broken and wasn't repaired whilst we were there. The bar man and lady were both very friendly and served us with a smile, the food was quite reasonable and the drinks prices were not too bad. Pool/beach towels were available at reception for 1 euro a day. All in all not too bad a place if you want somewhere to sunbathe and lay your head. Lots of great restaurants in the old town.

Always welcoming, 6th time back, Georgia, Stella, Katerina are always so friendly and helpful, just love it here absolutely awesome will return again. Lovely time chania town is a must, eat on the right side of the harbour food is awesome here

Booked this holiday 12 months ago, selected Superior double room. What z shock when we got there, the room was at the back of the hotel, it had been modernised but some very clever photographic editing had been made. The room was small and the bathroom again was so small only one person at a time could go in there The swimming pool is also a lot smaller then the pictures make out, the steps to get in were also broken. We opted for half board but ate out several nights as the food was not the best either. On closer looking there was a need for maintenance. The young lad in the restaurant and the cleaner were very friendly, the others all seemed grumpy

We booked this as it was cheaper than most other hotels in the area and we figured it was because it was up the hill. We were wrong. If you’re planning on using this place as a base only, not eating the food or using the pool then it would be fine. The rooms are fine, although they don’t get cleaned - you just get new towels & beds made. The shower was pretty small and bathroom had mould but nothing we couldn’t live with. Air con stopped working but they fixed it same day. However, the food is well….awful! I didn’t think it was possible to get a buffet style breakfast wrong but they have managed it. Cheese pie or last nights left over dessert for breakfast anyone? The food is lukewarm and seems to be aimed at an Eastern European audience.. which is fine if you’re from there I suppose. Definitely don’t pay extra for half board as the evening meals are even worse! The snack bar at the pool actually does decent food which is strange seeing as breakfast & dinner are so bad… I’m guessing it’s because they are trying to do it as cheap as possible. Speaking of the pool bar…. If you like to relax by the pool reading a book or having an afternoon nap then you can forget it. They blast out music from 11am until late into the evening. Playing the most ridiculous 90’s remixes every day on repeat. We had to wear headphones to try and block it out, and even trying to listen to an audio book was impossible as you could still hear their music due to it being so loud. The average age around the pool was mid 50’s so why on earth they felt the need to blast out euro pop/dance music at full blast like something from a club 18-30’s holiday I have no idea. I ended up complaining to the manager about it. At times it felt we were stuck in a 90’s time warp.. and not in a good way! I’d say pay the extra £400-500 and find a 4* closer to the beach. Definitely wouldn’t return or recommend.

I had an incredible stay at Eleftheria Hotel! The room was spotless and cleaned daily, which was a wonderful touch. The food was absolutely delicious, and we loved the half-board option that included both breakfast and dinner. There was a fantastic variety of fresh, tasty dishes, including some great salads, and other delicious offerings. A big shout-out to Dimitri for the amazing cocktails and to the entire staff for their excellent service. If you don't have a rental car, no worries—the beach is just a short 10-minute walk away. Plus, there are plenty of restaurants, shops, and lovely beachside terraces nearby. We truly enjoyed our stay at Eleftheria Hotel and have made so many wonderful memories from our time in Crete.