Résidence Igoudar

L’hôtel mélange les photos de leurs deuxième hôtel ( le nouveaux) et l’ancien donc quand on réserve ont sait pas ou on va être ensuite j’avais réservé pour 5 personne y’avais que 4 lit pas d’eau chaude dans la salle de bain frigo cassé beaucoup de bruit le soir seulement 1 piscine pas comme sur les photos mur cassé fissuré j’ai demandé des draps à la femme de ménage elle me les a pas ramené j’ai trop mal dormis….

Visited this place in August 2022. Was a bit worried when I read the below review that it was closed. I called them and they said they were open so decided to bite the bullet and go there. In normal circumstances I would pick hotel but due to dietary requirements of a family member we decided on a self catering apartment. The other reason for picking this was due to the proximity to the beach. Was only 5 mins walk as we planned to spend most our time there. We arrived late in the evening and the place was informed of this, however when we arrived a big group of us the staff seemed surprised. It took almost 1 hour to find us the rooms we booked. Before checking in I asked if I can view the rooms, good job we did. The rooms were disgusting. Toilet not working. Cement all over the place like it was falling apart. It smelt of damp and was just awful. The floor soaking yet and the bath dirty. No cooking utensils and no wifi. We have family in Agadir so we decided we would stay with them and go back in the morning as the Member of staff said he would allocate some other rooms. In the morning we went back only to be given the same room. It was a joke. The man at reception explained how the hotel had been closed and the owner just one day decided to open it up even though the rooms looked like a bomb had hit it. Only one person spoke English. He was good enough to cancel the booking without charge. The hotel seems to be busy but with locals and maybe they think this type of accommodation is ok, we certainly did not. Never again. Being the middle of august it was hard to find a budget friendly hotel. We were lucky enough to stay with family as they had a big enough house. I did visit the Intouriste and Tislet. These had lovely rooms with lovely grounds. Overall the Ougadar is a no no and I’m sure in its heyday it was a great place as it does have potential but to be honest I don’t think it’s suitable as it is. The staff tried to help the best they could and were quite embarrassed with the situation. For us. Never again. Also they place only takes cash, no card payment. Luckily this didn’t spoil our holiday in Agadir as it was wonderful and the people are so friendly and hospitable. Will visit Agadir again but not the Ougadar apartments!!

Prima di tutto consiglio a tutti di evitare questo edificio inagibile come vedete nelle foto Il mio problema con questo hotel é grave...ho pagato tramite bookig.com il 26 luglio 2022 e ho ricevuto la fattura per email, ma il soggiorno era dal 04/08/2022 al 06/08/2022 e al mio arrivo al chek-in me hanno detto di pagare 150€ in valuta locale, ma il cambio da loro costa 1€= 10DH dirham sono ladri perché in banca. Cambio costa 1€=10,20 DH Le ho detto che ho la fattura e ho pagato, loro non ne volevano sapere e vogliono il pagamento in contanti neanche con la carta di credito o debito, ho pagato e sono andato con il loro addetto alla reseption per vedere e confermare la camera, dopo aver pagato e confermato la camera 331, sono andato via a pranzo con i miei bambini e mia moglie, quando sono tornato a portare su i bagagli ho trovato che hanno assegnato la stessa camera ad una altra famiglia e quando ho aperto la porta ho trovato la donna dell'altra famiglia quasi nuda. Il personale non é assolutamente adatto per lavorare nel turismo e la struttura non é adatta neanche per gli animali. Ho fatto la denuncia alla polizia locale di Agadir