Palladion

Nice hotel Friendly staff nice location. About 7 km outside Rhethymnon number 20 bus stop nearby. Beach is easily accessed. Heed the red flag on beach nice restaurants and bars nearby

We stayed from 23/09 -03/10/2024 arriving at about 0300hrs to a very warm welcome by our host who carried most of our luggage up to our room. The room was on the top floor with a balcony adjacent to an olive grove with views to the sea and the mountains. Twin beds were the most comfortable we have slept on in over 30 years of holidaying on the Greek Island. The room facilities were more than adequate with a great en-suite shower, a tv and free safe and importantly, free aircon which was very much needed. Breakfast choice was enormous, in the American style and delicious. All of the staff were very welcoming and helpful and the whole ambience was very chilled and relaxing. One of the best holidays we’ve had.

Hotel was located in a great area, close to the beach, plenty of bars and restaurants, travel shops for day trips and ATMs. However the hotel itself has a lot to answer to. The day we arrived we were not told of times for breakfast lunch and dinner, no wrist band provided which I found odd due to the bar being open to public as well as the guests at the hotel. The man on the reception was really creepy and made me, my mam and sister very uncomfortable. He actually told my sister to come back later on her own as he had a secret to tell her and we weren't the only targets so if your going on holiday by yourself I would not recommend this hotel. I put a chair infront of my hotel of a night time just because he made me feel unsafe. The positives of the hotel was the food was lovely, very authentic to Greece. I can't complain about that however if you're going as a family with either fussy eaters or young children there isn't a great variety for children that would not usually eat something out of their comfort zone. The bar was another downfall to the hotel. We was all inclusive however the drink choice was not great. I like a good variety of cocktails and this hotel had only two different ones, as well as dry wine and no Prosecco. The lady on the bar was nothing but rude. Made everyone in the hotel feel like an inconvenience, she was miserable and constantly either on her phone voice messaging or nowhere to be seen. She also pick of chose when to close the bar. When the website states 11pm and she closes anywhere between 10/10.30. She also selectively chose who she liked and didn't liked given us who she didn't a plastic cup for all of our drinks and glasses and big portions of drinks to those she liked. There was also no music around the pool or the bar. The lady behind the bar had white music for herself! The only alcoholic drink that was nice was a mojito or a baileys however with the baileys she did 1/4 measurements. The shower was a-bit minging if I'm honest dirty and if your a tall or larger person you aren't gonna have much luck trying to get a wash. The pictures on their website are not even there pictures either and from a hotel down the road so really it's false advertisement. And they tried to over charge us hotel tax as the end of the stay when on the first day was told €12 for four nights and then when we checked out they tried to charge us €48 which makes me think it was due avoiding the creepy man as it was a lovely lady on reception on the last day of stay.

Hotel is clean and pleasant enough, staff were friendly and polite, room was cleaned daily, pool was superb, food was ok, similar stuff each day, but always something you can eat, shower in room was small, but ok for me, 12 stone, any bigger you will have to squeeze in, plenty of shops and cafe restaurants,bars nearby and a beach, 200 metres away, we don’t understand the negative reviews..

We went to this hotel for 10 days. we was greeted by the reception.He did not show us our room but told us where to go.no one to help you with your suitcases.the rooms are very old.the shower was so small my partner had to stand outside the shower to get washed.the food was awful and I have never been to a hotel where you have to clean your tables there is a trolley where you have to put your plates cutlery.and when you are at the bar you have to do the same.when it came to drinks they never had them.so you end up going out to the shops to buy some.the only good thing is the lady just out side that does the day trips she is so helpful.and the restaurants are good too specially if you like steak which they do in the restaurant down the road, the pizza one

This hotel is so tired, the rooms are small and full of cracks, damp in the bathroom. The shower is tiny and it foams up out of the drain next to the toilet. The bedding is stained and old. It needs some serious attention. The pool is nice a bit small for the amount of people there. No towels are provided so we bought some from the shop across the road. The bar ran out of drink and we were left with either whiskey or vodka. We ended buying our own from the shop. The food is awful. Very limited choice at all meals. You were lucky if the food was lukewarm. You are strongly encouraged to clear up after yourself, plates,glasses,everything. Really disappointed. We ended up spending so much money on eating out. The few restaurants around it are lovely and most do takeaways as well. But wow did it add up. Considering we were all inclusive! The town is a bus ride away and is lovely and the day trips are amazing. Crete is a beautiful place but stay somewhere else.