Stayed here during the Meskel holidays. Checking in took some time (2 hours of waiting) since we had no choice but to go to the hotel early before the roads close. Place has modern amenities that made for a comfortable stay. Breakfast is okay, a good selection for vegans and health conscious alike.
Käännä
Tracey F
Majoittunut 3. 2025
Perhe
1.0/5
Lähetetty 1.4.2025
I am compelled to share my utterly horrific experience at the Hyatt Regency Addis Ababa, which left my daughter and me feeling profoundly violated and disrespected. On March 31, 2025, a security staff member committed a reprehensible act of molestation by grabbing my breasts with the palms of their hands and squeezing them, and then repeating this heinous behaviour towards my daughter as we passed through the security area. This incident was not only deeply distressing but also a grave breach of personal safety and dignity. What was equally appalling was the hotel management's response. When I reported the incident, the manager callously questioned the validity of my account, ignored my questions, and refused to provide their complaints procedures. Instead, he raised his voice, further exacerbating our distress. This unprofessional behaviour is a stark reflection of the hotel's lack of accountability and commitment to guest safety. Warning to Future Guests: This hotel is not safe for women or anyone seeking a secure environment. I strongly recommend that future guests seek alternative accommodations where safety and respect are prioritized. The Hyatt Regency Addis Ababa's failure to protect its guests is a stark reminder of the need for vigilance when choosing a hotel.
Käännä
Leul
Majoittunut 3. 2025
Liikematkustajat
5.0/5
Ylivertainen
Lähetetty 4.4.2025
Every stay at the Hyatt Regency reminds me why it’s my top choice. The staff is always welcoming, the rooms are spotless and comfortable, and the overall experience feels effortlessly premium.
As a frequent traveler, I truly appreciate the consistency and warmth your team delivers. Thanks for always making me feel at home.
Käännä
Vieraskäyttäjä
Majoittunut 2. 2025
Liikematkustajat
5.0/5
Ylivertainen
Lähetetty 24.3.2025
I have been in Hyatt Regency hotel since opening and I have never seen a good server like Michael from the lobby,specially the special ginger that he make with turmeric was amazing and I recommend every gust this special tea which is good for health.keep the good job Mike.
Käännä
Vieraskäyttäjä
Majoittunut 2. 2025
Matkusta ystävien kanssa
4.0/5
Erittäin hyvä
Lähetetty 24.3.2025
The beddings very clean keep it up including the house Keeping staff and tea break staff was spot on which led to the safest and well cared room and safe away from home the house Keeping staff must be recommended for the job well done and making the stay the very good experience.
Käännä
Vieraskäyttäjä
Majoittunut 2. 2025
Muu
5.0/5
Ylivertainen
Lähetetty 21.3.2025
I found the hotel exceptional as a beautiful gate away that feels like a resort in the heart of crowded city inside addis ababa. I was there for a week for a business trip and even though i stayed in another hotel, i kept coming back to hyatt hotel in the mornings because of the exceptional service i kept receiving at the cascara section inside the hotel that feels like a resort and was very relaxing. My service was mostly with a young lady named messi i believe and she helped me become a regular with one of the most attentive service i received in addis since i travel to addis for the past 10 years for work. I now have introduced my colleagues to cascara and they have become regulars as well. Keep up the good service and i recommend anyone traveling to addis to at-least come to hyatt regency even if you're not staying there, its truly a treat.
Käännä
Bilal M
Majoittunut 2. 2025
Matkusta ystävien kanssa
5.0/5
Ylivertainen
Lähetetty 15.3.2025
I would like to express my sincere appreciation for the excellent service I received from Tadessa at Cascara. His professionalism, warm smile, and friendly attitude truly made my experience at the hotel enjoyable.Because of the exceptional service I received from Tadessa, I would gladly return to Hyatt again and again to get this kind of service. I truly appreciate his efforts in making my time there special and I would like to thank tadessa for such a wonderful experience.
Käännä
Majoituspaikan vastaus: Dear Bilal, We are truly happy to learn that your time at Cascara was enjoyable. We will pass on your compliment to Tadesse. Warm Regards, Hyatt Regency Addis Ababa
Verified traveler
Majoittunut 2. 2025
Muu
4.0/5
Erittäin hyvä
Lähetetty 12.3.2025
Lovely hotel - rooms not so private.
Lovely hotel with great amenity. The breakfast was outstanding. Our room wasn’t the best - neither the fridge nor the AC worked. Also, the room layout isn’t ideal in that there’s no separate bathroom. For couples or solo that’s likely fine, but there’s no private space to dress or undress before entering the shower. Who ever you room with will see you naked!
Käännä
Mike O
Majoittunut 2. 2025
Liikematkustajat
5.0/5
Ylivertainen
Lähetetty 8.3.2025
The breakfast selection is great. It sets the tone for the day and you just want to go out and win! The hotel takes cleanliness quite seriously, housekeeping makes the room look like a new house when I come back to it after the day activities...
Käännä
Majoituspaikan vastaus: Dear Mike, We are happy to learn that you had a pleasant stay with us. We hope to see and serve you again soon. Warm Regards, Hyatt Regency Addis Ababa