Ünver Hotel

Avoid at All Costs – Unsafe, Unhygienic, and Misrepresented This was the worst hotel experience we’ve ever had. We booked for three nights but left after just one due to the appalling conditions. 1. No Hot Water or Functional Shower: There was no hot water during our stay, and the shower pressure was so weak it was nearly unusable. 2. Black Mold: The room had visible black mold, which is not only unsightly but also a health hazard. 3. Misrepresentation: We booked a three-bedroom room that looked nothing like the photos on *******. What we got was completely different and unacceptable. 4. Smoke Smell in Non-Smoking Room: Despite booking a non-smoking room, the entire space reeked of cigarette smoke. 5. Filthy Air Conditioning: The air conditioning unit hadn’t been cleaned in years, making us feel unwell with sore throats after one night. 6. Flooded Bathroom: The bathroom floor was uneven, causing water from the shower to flow out into the main room, creating a huge puddle. 7. Dirty Towels and Bedding: The provided linens were disgusting—stained and unsanitary. 8. Electrical Hazards: Plugs were hanging out of the walls, with one completely exposed, creating a serious risk of electric shock or fire. 9. Language Barrier and Unhelpful Staff: No staff members spoke English, making it impossible to address our concerns. When we managed to speak to the owner, he was very dismissive and said it's a fine hotel that's been in his family for generations. 10. No Refund Policy: The hotel refused to refund us, claiming they didn’t have the money to refund us, since we paid at the door, there was no way to resolve it through *******. They said we'll see a refund in a week when they have the funds to do so, I'll update this review if we ever see this refund. We showed ******* photos of the conditions, and they have opened a case against the hotel for false advertising and will be investigating them. This place is unsafe, unclean, and not at all as advertised. If you value your health, safety, and money, do not book this hotel. The hotel is saying my review on Google is fake and the photos are not of the hotel, to prove them wrong I've also attached my booking.

Temizlik ve oda hijyeni iyi denilebilir ve temizlik sorunu yok, halılar ve klauzetler biraz eski ama otelin genel temizliği ve çalışanların ve sahibi Zafer Bey'in misafirperverliği tatmin edici bir puan alıyor. lobi iyi ve güzel, kahvaltı çeşitli ve temiz çay, peynir, domates, reçel, zeytin, kahve ve yumurta var. Odaların mobilyaları eski olmasına rağmen temizlik ve hijyen konusunda sıkıntı yok. Halılar, yastıklar ve yatak örtüleri çok temiz ve beyaz, perdeler temiz, yerler ve parkeler iyi durumda. Son olarak yıllardır Adana'ya gelince gerek budce için gerekse kazandığım dostluklar ve saygı için tercihimdir.

A budget hotel in the middle of the city. I got what I paid for and fair enough. The guys on reception only spoke Turkish but we’re always helpful when I needed anything. Breakfast is included, but basic.