Familienparadies Sporthotel Achensee - Families Only

Stressful on checkout day Has good potential. Pool/slides were not clean - however sinple but fun. Checkout time is 10 and IMPOSSIBLE to get later check-out time. If you like sleeping in and not stress, choose another hotel. Check out our YouTube videos soon.

Eigentlich ein empfehlenswerter Aufenthalt, wenn nicht 4 Wochen nach Abreise eine Email gekommen wäre, dass zwei Getränke zum Betrag von knapp 19 Euro während des Aufenthalts nicht verrechnet wurden. Es gab an diesem Abend ein Ausfall des Kassensystems uns wurde aber nach Nachfrage versichert wir müssen nicht bar bezahlen es wird alles korrekt berechnet. Nur nach 4 Wochen eine Forderung für diesen Betrag zu erhalten, wo doch die gesamten Ferien ein Vielfaches davon gekostet haben, hat einen sehr schalen Nachgeschmack und scheint sehr kleinlich und kundenunfreundlich Auch auf Nachfrage wird auf die Begleichung der Rechnung bestanden. Aus diesem Grund werden wir das Hotel bestimmt nie wieder besuche.

This is a perfect hotel for families and we were impressed with all the staff we had interaction with. The food was good and plentiful with a variety of dishes every day. The ski school was amazing and the children were taught well and enjoyed every single session. Our one slight disappointment was that any cup of tea, coffee or hot chocolate was extra outside of breakfast. That just took the rating down for us when in comparison with other 4 or 5 star hotels that we have stayed in.

This was our first time staying at a kinderhotel and this place didn’t disappoint. There were endless activities to keep the kids happy and childcare available for all ages from 9am -9pm. Everything was so well thought through from the design of the rooms which had a built in bedroom for the kids and the sink heights - one for grown ups and one for kids. The kids pool had two depths which were perfect for my 2 & 4 yr olds meaning we could relax while they splashed about. The outdoor slide was a particular highlight for my boys, I think they’d have played on that all day if we’d let them. The dinners were so easy with buffets for the kids meaning no hanging around waiting for their food. And the quality of the food was top notch. Staff couldn’t be more helpful and kind. Nothing was too much trouble. Without doubt the most relaxing and fun holiday we’ve had as a family. And all this in the beautiful setting of the Austrian mountains with so much to do and see by the nearby lakes. Thank you for having us Familienparadies Sporthotel Achensee.

Stayed here for 4 days in July for a family holiday. The hotel is well located, has lots of amazing facilities and the best is their team of employees who are always eager to help and assist. Always smiling faces be it at the reception, or the food service, every single of their employee was courteous and super friendly. A holiday in Austria would be incomplete if you don't include a few days at this hotel!

This is not our first trip to the Sporthotel Achensee, nor our first review, but as we have been coming for so long, it felt like a good idea to share our experiences over the years again. Our children love coming here, so we have made many repeat visits, for summer and ski holidays. The hotel is comfortable and relaxing, the food and wine is excellent, the kids club offers a range of activities from babies to teenagers, the spa is fantastic and the ski school is convenient and fun for the children. My children have been in shows in the purpose-built theatre, taken part in the end of week ski races (which we now have at home on film with full commentaries), designed and raced ducks down the mountain stream, spent hours playing in the outdoor mini lake, played hide and seek in the dark at kids club (after graduating from the baby room with its two-storey play house) and started to love walking in the mountains. What really makes the hotel stand out for our whole family is the wonderful staff. They go out of their way to make sure that guests of all ages have brilliant holidays. The kids club staff are unfailingly great with the children, but so are all the other staff; we can relax knowing we are in a genuinely child friendly environment. One of my children has additional needs and this has always been well understood and adjustments made if needed - I never thought we would see them up on a stage or skiing. We speak very little German but this has never been an issue at all. There are always familiar faces and when the odd crises has arisen we have experienced kind helpfulness. My ten year old has asked me to add that he would give this hotel ten stars if he could!