Fiesta Residences

Fiesta Residences arvostelua

Fiesta Residences

Fifth Ave Ext, Accra, Greater Accra, GhanaNäytä hotellin tiedot
Fiesta Residences
Fiesta ResidencesFiesta ResidencesFiesta Residences
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

8.7/10
Erittäin hyvä
25 arvostelu
Vahvistetut arvostelut
Sijainti8.7
Mukavuudet8.6
Palvelu8.7
Puhtaus8.6
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(25)
Positiiviset arviot(22)
Arvostelut valokuvien/videon kera(2)
Kielteisiä arvosteluja(4)
Brij
Classic-huone
Majoittunut 1. 2024
Liikematkustajat
41 arvostelu
9.0/10
Mahtava
Lähetetty 18.2.2024
Staff makes the difference very helpful Service is very good
Käännä
Vieraskäyttäjä
Majoittunut 2. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 17.3.2025
I stayed there for a one week stay as part of a business trip. This is a small and very quiet hotel. The staff are very nice and the restaurant has a good menu so no need to order in or go outside for dinner. They picked me up at the airport, it is all very well organized and seamless. Bravo for an excellent experience!
Käännä
VIMAL
Majoittunut 1. 2025
Liikematkustajat
8.0/10
Erittäin hyvä
Lähetetty 25.2.2025
Good for short business trip. Breakfast and restaurant have good choices and good service from staff. Wanted to use the outdoor pool but water was not chilled and water appeared to need a clean on surface. Had luxury room on 1st floor, room was spacious. Bed was a bit uncomfortable at times, mattres seemed to dip at the edges.
Käännä
Majoituspaikan vastaus: Dear Mr. Vimal,Thank you for your constructive feedback after staying with us. we do appreciate it very much.We Would make sure your concerns are work on as soon as possible.We look forward to welcoming you back and making your stay a more comfortable one.Kind Regards
Jay
Majoittunut 1. 2025
Liikematkustajat
8.0/10
Erittäin hyvä
Lähetetty 16.2.2025
Thoroughly enjoyed my stay. Every single staff member went above and beyond to ensure my group was comfortable and satisfied. Cannot recommend this hotel enough
Käännä
Majoituspaikan vastaus: Dear Jay,We happy to know that your enjoyed your stay with us.We at Fiesta Residences take pride in making sure our valued guest receives the best of service during their stay with us.We are happy we exceeded your expectation and look forward to welcoming you and your group back .Kind Regards
Steven
Majoittunut 12. 2024
Liikematkustajat
4.0/10
Lähetetty 9.1.2025
While the room was fine, staff quite friendly and the food actually very good, I was advised at check-in that the payment I made one month earlier online was not on file and a pre-authorization was needed. The next morning I presented my receipt from *******, which the hotel photocopied and stated they would fix. They instead charged my card using the pre-authorization and, as of a day after checkout (four day stay 1) I have had no communication or explanation of how this will be rectified. Lots of promises verbally, but still no fix. So in effect, I was forced to pay for the room twice and as yet no one has reversed their errant charge - despite the hotel having a copy of my payment on hand. Very frustrating and, I believe, an unprofessional way to treat a client who showed good faith in allowing them some time to fix their mistake. I am hoping this will still be addressed, but am worried I’ll now instead have to battle with ******* to get one of my payments refunded. I would welcome any form of reply or rebutted from the hotel which could explain all this, as I await a written reply to my multiple verbal (on site) and emailed requests for an answer.
Käännä
Majoituspaikan vastaus: Dear Mr. Banfield,Hope this email finds you well.As mention in my earlier email to you concerning the above issue , We take pride in ensuring our customer’s satisfaction. We want you to know that management’s attention has been drawn to what happened and we reassure you that this kind of unfortunate occurrences would not be repeated.Refund has been done and you confirmed receipt.We do apologies for any inconvenience cause and we look forward to welcoming you back to make your stay a comfortable one.
Vieraskäyttäjä
Majoittunut 11. 2024
Muu
8.0/10
Erittäin hyvä
Lähetetty 15.12.2024
I stayed at Fiesta Residences Serviced Apartments for almost three months and the apartment was great and service was excellent. As a manual wheelchair user, I was tremendously impressed with the speed and quality of the renovations made on a ground floor apartment to fit my needs and I think the General Manager, Johan for his leadership in making that happen!
Käännä
Miss
Majoittunut 6. 2022
Muu
10.0/10
Ylivertainen
Lähetetty 23.7.2022
Fiesta July 2022 Great stay! The staff are amazing!
Käännä
Joyce
Majoittunut 7. 2024
Pariskunnat
8.0/10
Erittäin hyvä
Lähetetty 29.8.2024
Big thanks to Gladys and the reservation/front office team despite the small hiccup on arrival you made us welcomed and our stay enjoyable.The staff/team are all a treasure to the Management. As hospitality retired owners and intense travellers , you made our stay welcoming. The f&b team also fabulous , the food and presentation faultless . Our only nip was the bed and we recommend updated the rooms to compliment the hotel. We also had one of the best massages in the spa. Well done all this is my 3rd visit ,it would have been 4th but you couldn't accommodate a party of 22 then. Hopefully see you next year.
Käännä
Majoituspaikan vastaus: Dear Joyce, thank you for the great review and we will be sure to pass your compliments onto the team. We are happy to announce that we are now nearing completion of our room refurbishments so you will be pleased with our rooms on your next visit. Safe travels and we hope to be of service again soon.
Vieraskäyttäjä
Majoittunut 9. 2024
Muu
10.0/10
Ylivertainen
Lähetetty 26.10.2024
I visited during October 2024 while on a business trip. As the hotel rooms were fully booked we were given the apartments. I can’t express in words how amazing those apartments were. As such the everything was super clean, the location is also perfect and the staff very friendly. The pool area, restaurant and bar is also great. I will definitely visit again when visiting Accra!
Käännä
Nwogbo R
Majoittunut 9. 2024
Matkusta ystävien kanssa
10.0/10
Ylivertainen
Lähetetty 17.10.2024
Great Service by James, very beautiful service, the drinks and food is fire, loved the ambience, i had an amazing time with my friend , it was a thrill time,i saw people at the pool and they were having a good time............. I loved it here I was out here with my friend , Great guy and we had funn
Käännä
Majoituspaikan vastaus: Dear Nwogbo, We are humbled by your great review of the Residences, and we do hope to see you back again soon. We will defininetly pass your compliments onto James and the great team at the Residences. Kind regards,
Stay36727488839
Majoittunut 9. 2024
Perhe
10.0/10
Ylivertainen
Lähetetty 12.10.2024
Great Services from Agnes and Reneta and great varieties of food. I really love breakfast because it entails everything healthy and beyond. ❤️❤️❤️❤️❤️❤️
Käännä
Alan A
Majoittunut 9. 2024
Matkusta ystävien kanssa
10.0/10
Ylivertainen
Lähetetty 4.10.2024
The service was excellent, from the customer service to the food. I will recommend The Residence to anyone wanting exceptional food and client service in Ghana. The servers were cordial, polite and respectful. This is the best I have experienced in Accra.
Käännä
Majoituspaikan vastaus: Dear T4906HRalana Thank you for the great review, we are truly humbled, we do hope to be of service again soon. Kind regards,
Adrian
Majoittunut 12. 2023
Pariskunnat
2.0/10
Lähetetty 3.1.2024
Liked: The hotel's convenient location made transportation easily accessible, enhancing overall convenience during the stay. Disliked: The rooms were notably dated with water-stained carpets, requiring two room changes within a short stay. Security measures for guest safety were lacking, as my room key was mistakenly given to another guest, highlighting inadequate identification protocols. A drunk guest entered our room while we were sleeping at 5:43 am, leading to a disruptive and uncomfortable experience. The response from the night desk staff, attributing the disturbance to a wrong room number, further exacerbated the situation. Checked out that morning due to the overall negative impact on the stay.
Käännä
Dorothy O
Majoittunut 2. 2024
Liikematkustajat
10.0/10
Ylivertainen
Lähetetty 29.3.2024
Great location, great place with excellent service. Their array of choices for breakfast is excellent... Their gym is well-equipped and the locale is also great for a run. I really enjoyed the Residences. Shout out to the amazing Phelicia at the reception!
Käännä
Majoituspaikan vastaus: Dear Dorothy O, Thank you for the amazing review, we will be sure to pass your compiments onto Phelicia who we agree with is a superstar on the front desk. We do hope to see you back again soon. Kind regards,
Ptah K
Majoittunut 2. 2024
Liikematkustajat
10.0/10
Ylivertainen
Lähetetty 28.3.2024
This place should not get less than 5 stars. Take it from someone who has spent some nights in some high end hotels. Fiesta’s service is legit and they go the extra mile. Clean and maintained to standard. When I come to Accra this is the only place I want to stay!
Käännä
Majoituspaikan vastaus: Dear Ptahk2024 Thank you for the great review and we will be sure to pass the compliment onto our team. We do hope to be of service again soonest. Kind regards,