Accra Luxury Apartments @ the Lennox

The security is good. People were polite. It is recommended to try their food

The Lennox Apartment is the perfect spot for both short and long business stay. From the fully fitted amenities to the ambiance and cleanliness of the environment, it is a lovely place to call home while on business or leisure for a few days. Just 5 minutes from the airport, the location is perfect for business meetings within central accra and other environs. The airport pick-up shuttle service is complentary, which saves you stress if arriving from outside Ghana. There is a shop across the road that has a good supply of anything you might need immediately & they accept international cards. The Elms restaurant at the apartment has good food, polite services, and a great ambiance. The meals are freshly made. Security is top-notch. The location is quiet and easily accessible.The neatnesss of the apartment is also a big plus. Depending on the room you settle for, most have a balcony just incase you need some air to clear your thoughts. All in all a good value for money and a great location.

Great Property/Location but Poor Customer Service The apartment unit is part of an excellent property (The Lennox) which has good amenities and most importantly in Ghana, backup power. The whole property looks new, properly maintained and has very good security. The management of this specific apartment unit (Accra Luxury Apartments) which is different from the property management (The Lennox) however have very poor customer service. When I arrived, there was no rep from Accra Luxury Apartments to check me in. My son and I had travelled nearly 24hrs, were exhausted, had six luggages but we couldn’t be checked into the our apartment because there was no rep to do so. The Lennox property rep was kind enough to give us some water at least to help us cool down and had to wait for almost 30mins before someone from Accra Luxury Apartments finally showed up to check us in. During the course of our stay, no one even reached out to see how things are with us, and if our unit was still in a comfortable shape. Luckily nothing happened that required me to reach out because upon check out, when I called several times, no one picked up or even responded. The apartment was cleaned daily. Unfortunately for some odd reason, when bath tissue gets low, they don’t replace so you’d have to make sure you get extras from a nearby gas station close to the airport. Besides the customer service issues, the apartment unit and property are a great place/location.