El Marques Palace by Intercorp Group

Positives first - apartments are clean. Close to multiple supermarkets. 1 nice swimming pool. Not far from really good restaurants and cafes. The rest - noisy as a heard of rampaging elephants. We are / were put beside the air duct outlet for the boiler used to keep the swimming pool heated. It’s very loud and is on throughout the night. Mentioned it to reception 3 times but no attempt to even pretend to care. It’s an issue if you are sensitive to low level noise. Very close to bars and restaurants that have resident average or lower “singers” playing nightly. You can hear them clearly even with doors shut. Accommodation as I mentioned before is clean but outdated. All equipment works though so you may just have to get over yourself if you’re used to finer things. The resorts website makes it look like they have a gym and tennis courts - they don’t. Their fancier competitor owns them - nothing to do with The Palace. Draw your own conclusions on why they do that. Location wise - lots of hills and tiny beaches with little by way of sand. The Arena beach is grand but small. You are at least 10 minutes downhill walk from the complex to the little harbour beach. If you know what to expect, this place is ok. I feel we got hoodwinked a bit though - our expectations were higher.

Appartement grand , ménage fait tous les 2 jours ( serviettes et draps changés également) personnel à l accueil très gentils . Piscine agréable , proximité de Lidl est un plus ( 2mn à pied) . Puerto Santiago est une ville très sympa et la proximité des falaises de Los Gigantes est magnifique ! Ville très typique des Canaries par rapport à las Americas et toute la côte sud. Le seul bémol de l appartement c est le manque d ustensiles de cuisines ( casseroles et poêle très petite pour 6 personnes)

For our 6th stay here we booked 5 nights. This time we had a 1 bedroom apartment in the front block with excellent seaviews. The usual clean, comfortable & spacious apartment, but just as tired as the others we stayed in. Paid for parking at €30.00, this is the weekly rate or €7.00 per day. All staff were friendly & efficient, especially the Reception staff, & the Life Guard, who introduced himself to us. Used the pool a couple of times, during quite times, as it gets very noisy when the little things are around. Didn't use the pool bar as prices were quite high. A very relaxing stay & will be back.