1. The bathtub drainage is very slow
2. Shower water pressure is also low
3. The shower curtains are very smelly.
4. Generally places such as the walkway are also very smelly. The smell / stench is similar to those carpet that are not washed for many many years
5. Looks nice on picture because of the lighting in the room. But there are no master switch on both side of the bed. So have to off it on 1 side only
Käännä
Majoituspaikan vastaus: Dear Kelv007,Thank you for your feedback. We appreciate you bringing these points to our attention and will take them into consideration as we work to improve our services.Best RegardsAnishah KudakwasheGuest Relations Officer
AngelinaRomanova
Deluxe Queen -huone
Majoittunut 12. 2024
Matkusta ystävien kanssa
2 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 2.2.2025
Все было хорошо но запах очень сильный в коридоре к которому сложно привыкнуть😅 завтраки были вкусные, до набережной пешком минут 20
Käännä
Majoituspaikan vastaus: Dear Angelina,Thank you so much for your feedback! We're happy to hear you enjoyed the breakfasts 😊. In regards to the smell we will look into it,to ensure a more pleasant atmosphere for our guests. We would be more than pleased to have the chance to welcome you back soon.Alla NassrGuest Relation Executive
Vieraskäyttäjä
Deluxe-kahden hengen huone kaupunkinäkymällä - savuton
Majoittunut 12. 2024
Perhe
20 arvostelu
0.8/5
Lähetetty 30.1.2025
房間又小又舊,大堂也特別小,可以用逼仄來形容。酒店附近是個工地,衞生環境也堪憂。
相比之下,推薦隔壁的Southern Sun Hotel(南方太陽酒店)。裝修全新,大堂豪華,價格相同。且門前就是experience abu dhabi的免費觀光巴。
這家酒店實在太坑了。非常不推薦。
Käännä
Majoituspaikan vastaus: Dear Value Guest,Thank you for your feedback. We're sorry to hear that your experience did not meet expectations. We truly value all guest opinions and will take your comments into consideration as we continuously work to improve our services and facilities, and we are happy to inform you that our hotel now under the renewal.And we hope you might consider giving us another chance in the future to provide a better experience. Safe travels!Alla NassrGuest Relation Executive
Majoituspaikan vastaus: Dear linwaner,Thanks for your review is a great way to let us know we’re on track for making our guests smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.Alla NassrGuest Relation Executive
Majoituspaikan vastaus: Dear Rawn,Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and apologize for any inconvenience caused. Regarding the parking situation, we do our best to assist guests with parking, but without prior knowledge that you had a car, we were unable to offer guidance or warnings. We do recommend always checking parking signs to avoid such situations, and we'll work on improving communication with our team to ensure better assistance in the future. As for the room, we will look into your concerns about the facilities and sound insulation. Your feedback is valuable, and we’ll do our best to enhance the overall guest experience.Alla NassrGuest Relation Executive
nadiaskaree
Deluxe Queen -huone
Majoittunut 12. 2024
Pariskunnat
5 arvostelu
2.0/5
Lähetetty 26.1.2025
Hotel is very old. Unfortunately did not live up to its name (Wyndham Hotels). The room that we got reeks of mold smell. Carpets were very dirty (I am pretty sure they never deep clean even once). When we inform reception regarding the smell, staff said the smell happens because we did not turn on the a/c. There is no logic in that. The wardrobe stinks of very old furniture smell (I did not even use it). The housekeeping team seem to cover up smells by using tons of air freshener. I do not recommend anyone to even stay one night at this hotel.
Käännä
Majoituspaikan vastaus: Dear Nadia,Thank you for sharing your feedback. We deeply regret that your experience at our hotel did not meet your expectations. We sincerely apologize for the issues you encountered with the room's condition, including the mold odor and cleanliness concerns. and your comments will be addressed with our team to ensure improvements are made.We appreciate your candid feedback, which will help us identify areas for improvement and provide a more comfortable experience for future guests.We value your business and hope that you will consider giving us another opportunity to provide you with the high-quality service that Wyndham Hotels is known for.Alla NassrGuest Relation Executive
Vieraskäyttäjä
Deluxe-kahden hengen huone kaupunkinäkymällä - savuton
Majoittunut 12. 2024
Liikematkustajat
5 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 22.1.2025
酒店比較老,但整體服務好,設施還算滿意
Käännä
Majoituspaikan vastaus: Dear Value Guest,Thanks for your review is a great way to let us know we’re on track for making our guests smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.Alla NassrGuest Relation Executive
Vieraskäyttäjä
Deluxe Queen -huone
Majoittunut 11. 2024
Liikematkustajat
3 arvostelu
3.0/5
Lähetetty 13.1.2025
konnte besser sein
Käännä
Majoituspaikan vastaus: Dear Value Guest,Thanks for your review is a great way to let us know we’re on track for making our guests smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.Alla NassrGuest Relation Executive
Daifuku Destroyer
Deluxe Queen -huone
Majoittunut 9. 2024
Pariskunnat
1 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 10.1.2025
Great location and soundproofing considering there was a bar downstairs. Floor was a little sticky but they had lounge slippers provided
Käännä
Majoituspaikan vastaus: Dear Daifuku,Thanks for your review is a great way to let us know we’re on track for making our guests smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.Alla NassrGuest Relation Executivegro@hawthornabudhabi.com
Vieraskäyttäjä
Deluxe Queen -huone
Majoittunut 12. 2024
Matkusta ystävien kanssa
39 arvostelu
5.0/5
Ylivertainen
Lähetetty 9.1.2025
I am satisfied. My room is so nice because it has sea view . Tks
Käännä
Majoituspaikan vastaus: Dear Value Guest,Thanks for your review is a great way to let us know we’re on track for making our guests smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.Alla NassrGuest Relation Executive
Vieraskäyttäjä
Queen-size-vuoteella varustettu studio, savuton
Majoittunut 11. 2024
Liikematkustajat
38 arvostelu
5.0/5
Ylivertainen
Lähetetty 4.1.2025
good,很不錯
Käännä
Majoituspaikan vastaus: Dear value Guest,Taking the time to leave such a great review about your stay has really made our day! We always aim to delight our customers with our customer service and our attention to detail. It’s great to hear we delivered on our promise to WOW you with HAWTHORN SUITES BY WYNDHAM. We’re looking forward to making your day once more when you next visit our hotel.Alla NassrGuest Relation Executive
Vieraskäyttäjä
Deluxe-kahden hengen huone kaupunkinäkymällä - savuton
Majoittunut 11. 2024
Perhe
1 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 4.1.2025
Отель находится рядом с пятизвездочными отелями, есть магазинчики, автобусы на остров Яс рядом.питание не дорого и с очень классным видом из ресторана на залив. Вежливый персонал. Далековато до пляжа, но можно прогуляться по набережной. Чисто в номерах. Рекомендую. . Удачно, что можно с аэропорта доехать на автобусе А1 за копейки и с комфортом
Käännä
Majoituspaikan vastaus: Dear Value Guest,Taking the time to leave such a great review about your stay has really made our day! We always aim to delight our customers with our customer service and our attention to detail. It’s great to hear we delivered on our promise to WOW you with HAWTHORN SUITES BY WYNDHAM. We’re looking forward to making your day once more when you next visit our hotel.Alla NassrGuest Relation Executive
Anonyymi käyttäjä
Deluxe-kahden hengen huone kaupunkinäkymällä - savuton
Majoituspaikan vastaus: Dear Value Guest,Thanks for your review is a great way to let us know we’re on track for making our guests smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.Alla NassrGuest Relation Executive
Vieraskäyttäjä
Deluxe Queen -huone
Majoittunut 11. 2024
Pariskunnat
1 arvostelu
3.5/5
Lähetetty 19.12.2024
Could be better for the stars has.
Käännä
Majoituspaikan vastaus: Dear Value Guest,Taking the time to leave such a great review about your stay has really made our day! We always aim to delight our customers with our customer service and our attention to detail. It’s great to hear we delivered on our promise to WOW you with HAWTHORN SUITES BY WYNDHAM. We’re looking forward to making your day once more when you next visit our hotel.Alla NassrGuest Relation Executivegro@hawthornabudhabi.com