Vieraskäyttäjä
11. lokakuuta 2024
Unfortunately, I need a firm bed to sleep on. In spite of requesting that up front and again when I confirmed my reservation, I was put in a room with a soft, broken mattress. The staff were really helpful on arrival, I was moved to room 10 very very small, but a good bed as no others were available. The next night I moved rooms again to room 8 which also had a firm bed. The room I finally ended up with was pretty good, but there was a lot of hassle moving all my gear from one room to another. I was very disappointed that the hotel didn't think to give me a discount after all of the hassle. First bad experience I have had staying at the Angel. Parking is very very expensive. The car park is small, but the daily cost for a reserved space is enormous. Still a lovely place to stay, but it has become expensive and the booking process is shambolic. On site, the staff were very good though, no complaints there.
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