Aberdeen (Westhill)

Excellent stay - bed and pillows so comfy - duvet and bedding good - room temperature just right - staff really helpful and on hand for anything you might need - lovely restaurant next door and always have a great meal - plenty to choose from and good value - wine nice too

What can I say except one of the best premier inn we've stayed in. We had room 9, accessible room. Upon arrival guy on reception very helpful, area very clean, a tea station available to help yourself to extra tea, coffee etc. Arrived at room.... spotless, smelt fresh and clean, bathroom was shining, spotlessly clean. Bed very comfy, warm room with adjustable heater. I asked for iron and board and the reception guy brought it along. We were very comfortable during our stay. Decided to have breakfast and it was beautiful. Buffet style, plenty hot food and cold selections. If any complaint it's the toaster!!!! 4 times I put bread through, still not toasted right.. maybe needs changing. Definitely value for money. We will certainly return here without hesitation. Do NOT be put off by 1 star reviews, honestly place was just lovely.

I have stayed here many times in the past,I never had a bad room and the staff are always first class,it always used to serve the best breakfast in Aberdeen,but this time it was awful,thick congealed fatty bacon and the worst tasting sausages I ever had they had a really funny rotten taste off them,I couldn’t eat them at all even when smothered in brown sauce,like the worst sausages you could buy from Netto! The room in fact the whole hotel had no heating on,I asked for heating and the girl arrive with two oil filled radiators which were fine for me,just be aware,breakfast finishes at 0900! The restaurant was good and again the staff were excellent,because of the breakfast I will be staying in the Holiday inn down the road next time,sorry,a good place ruined by bad management.

The room was smelly and mouldy. The window had mould too. The shower was leaking all over the bathroom floor. My room was on the second floor, and as soon as you get of the lift you'll see a dirty carpet, and further you go it gets filthier and smelly. There was no-one in reception to talk to when I left

As the title suggests standard premier inn with the facilities you would expect, enough parking and a restaurant next door. The hotel has an agreement for breakfast but not evening meal so you will need to book that yourself with the Shepherds Rest. The pub/restaurant is excellent though and if you’re just passing through there is a McDonald’s and Starbucks just down the road on a business park.

The bed was great. The welcome and staff were great. Cooked food at breakfast could be vastly improved. A fire alarm was triggered by somebody purported to be smoking in their room at 6.30 one morning. When challenged (room 109) he was found to be the coach driver who was very aggresive. He acted like a little boy who didn't want to be found out saying that he was shaving at the time. Apparently, deodorant had been used in 109 to mask the smell of smoking. This man was the coach driver and he then proceded to idle his coach engine keeping many of us awake.