Vieraskäyttäjä
11. maaliskuuta 2025
Room: A great room with a large bathroom and balcony facing the sea in the Cliff House. The bed was super comfortable, everything was modern and high quality. Everything was very clean, no insects or anything like that. Food/drink: There are three restaurants. We weren't interested in the Italian, the Japanese was unfortunately closed on two evenings (Sun + Mon), so we went to the Creole restaurant every evening, and it was excellent. Everything we had for breakfast or dinner was great. Breakfast is a combination of buffet and menu, dinner is served à la carte. Fresh water was available in the room every day, bottled in glass bottles. A very nice and pleasant bar rounded off the offer. Facility: A great facility, the rooms are spread over several buildings, everything flat and integrated into nature. There were 3 pools and a small beach, the hotel's own. Excellent loungers by the pools and on the beach. There was a reef in front of the beach and we were able to see various fish and sea turtles without much effort. Masks and flippers were available to borrow for free. The hotel also has a new and well-equipped fitness studio. Staff: Top, super friendly and helpful, with one exception (see below) an excellent team. General: We arrived at around 9 p.m., security at the entrance to the property told the front desk that we were there. An employee at the reception was on the phone and only looked at us briefly. Then she spent another 10 minutes on the phone without making further eye contact and greeted us with "so much stress". There was no one else at the front desk, not sure where that stress was coming from. During registration we were given no information about the complex, opening times of the restaurants, etc. When we asked if we could get something to eat, she replied that it was already too late for that (45 minutes later guests were still sitting at the restaurants eating). A colleague took us to the room, but on the way he realized that he didn't know our room number and hadn't been given a key….. As described above, fortunately the rest of our stay was excellent.
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