This was our second stay at Sunway Lost World Hotel, and it was a much better experience than our first. We were pleasantly surprised with a free upgrade to a Classic Triple room, and having the night park passes included for both nights was a huge plus.
However, there were a few areas that could be improved:
Amenities: The room was clean and the linens were fresh. Unfortunately, we had no hot water in our room for both nights. Despite being told it just ”takes time” to warm up, it never did. Taking a cold shower at 11:00 PM after the night park was a major downside.
Dining & Location: The hotel isn't very close to outside eateries. Room service ends around 10:00 PM, so if you return from the night park late, options are very limited. Since we visited during the Raya break, most nearby Muslim-owned shops were closed, requiring a drive to find food.
Breakfast: Day one was enjoyable, but day two was a bit chaotic due to the surge of guests. Food wasn't refilled quickly enough and finding a table was a challenge and a lot of food were not refilled as it finished.
Overall, a good stay for the park access, but the water temperature and breakfast logistics during peak periods need attention.
The place is clean and overlooking the park. The space is just right for 8 of us. Easy check in. Thanks for allocating two parking spaces near the lift entrance.
Will be great to have bathroom slippers. The bathroom floor is a little slippery for seniors like me. Please check the water heater, the hot water supply is not consistent.
A beautiful and peaceful retreat surrounded by nature.
The Banjaran Hotsprings Retreat offers breathtaking scenery, privacy, and a truly relaxing atmosphere. The villa was elegant and comfortable, and the hot spring facilities were exceptional. What made the stay even better was the staff — warm, professional, and genuinely welcoming. A perfect place to unwind and disconnect. Highly recommended.
The hotel was really good and convenient for our stay. The rooms were nice and comfortable, and my family really enjoyed it. Everything was great except the cleanliness — the towels had yellow stains, so that part needs some improvement. Other than that, the place was lovely and I highly recommend it! It’s a great choice if you’re visiting Lost World of Tambun, though it’s a bit far from the town area.
Title: A Slice of Paradise in Ipoh! The Private Onsen is a Game Changer ⭐⭐⭐⭐⭐
I can honestly say this was one of the best stays I have ever had in Ipoh. If you are looking for relaxation, luxury, and convenience, the IWH Sunway Onsen Apartment is the place to be.
Here is why I can’t stop raving about it:
• The Private Onsen: This is the absolute highlight. Having a private hot spring tub right on the balcony is an experience you usually pay premium hotel prices for. Soaking in the natural geothermal water while looking out at the majestic limestone hills was incredibly rejuvenating. It is the perfect way to unwind.
• The View: Waking up to the view of the greenery and the misty hills is breathtaking. It feels like a retreat far away from the city, yet it is so accessible.
• The Apartment: The unit managed by IWH was spotless, modern, and beautifully decorated. The beds were hotel-quality comfortable (I slept like a baby!), and the amenities provided—from high-speed WiFi to the kitchenette—made it feel like a luxurious home away from home.
• Location: You are practically right next door to the Sunway Lost World of Tambun. It’s incredibly convenient if you are visiting the theme park. Plus, there are plenty of food options and a grocery store nearby.
• The Service: The IWH team was fantastic. Check-in was seamless, the instructions were clear, and they were very responsive to any questions I had.
I would highly recommend this to couples looking for a romantic getaway or families wanting a fun, relaxing trip. I am already planning my next trip back!
My personal rating : 11 / 10
The room was awesome! The view so nice. Can see whole lost world of tambun from balcony. The amenities all good except cannot cook so cooking utensils is nkt provided. But pinggang, mangkuk sudu all ada. In term of amenities, all satisfied.
I like the place. It has natural hot spring and the big and beautiful butterflies fly around u. The pool is all natural, the water come from the mountain, which we call it air Bukit. So refreshing and lal natural without chlorine. My family actually spend more than 2 hours here playing. Usually cannot be long in pool coz we will uncomfortable due to the chlorine but not here. Staffs are friendly and super helpful. The only downside is not having mirror in the room except in the bathroom.
P/s: u mobile xde line kat sini 😅 digi strong. Yeah lain xtau
Fantastic stay! The pool with a hill view was amazing, and we truly enjoyed the wonderful hot springs. The room was well-equipped with everything we needed and very well maintained. It’s just a 1-minute walk to LWOT, which made everything super convenient. We’ll definitely come back again next time!
The door had a little problem but other than that everything is splendid. We were lucky to be able to watch the LWOT Christmas fireworks from the balcony. It was amazing since it’s so close to us.
Very comfortable and cozy place perfect for family, I like the management very accommodating to assist us. I will surely book again this unit. The pool my kids enjoy so much. I like the onsen pool and sauna.
Erittäin hyvä
12 arvostelua
8,6/10
Hinta alkaen
58 USD
yöltä
Tarkista saatavuus
Näytä kaikki Kuumat lähteet hotellit kohteessa Perak
Tutustu hotellien vierasarvosteluihin koihteessa Perak
Näytä kaikki
8.2/10
Erittäin hyvä
AAnonyymi käyttäjäThe room was awesome! The view so nice. Can see whole lost world of tambun from balcony. The amenities all good except cannot cook so cooking utensils is nkt provided. But pinggang, mangkuk sudu all ada. In term of amenities, all satisfied.
Hharbi khalidA beautiful and peaceful retreat surrounded by nature.
The Banjaran Hotsprings Retreat offers breathtaking scenery, privacy, and a truly relaxing atmosphere. The villa was elegant and comfortable, and the hot spring facilities were exceptional. What made the stay even better was the staff — warm, professional, and genuinely welcoming. A perfect place to unwind and disconnect. Highly recommended.
XXavyerra BanuThe hotel was really good and convenient for our stay. The rooms were nice and comfortable, and my family really enjoyed it. Everything was great except the cleanliness — the towels had yellow stains, so that part needs some improvement. Other than that, the place was lovely and I highly recommend it! It’s a great choice if you’re visiting Lost World of Tambun, though it’s a bit far from the town area.
HH4ik4lTitle: A Slice of Paradise in Ipoh! The Private Onsen is a Game Changer ⭐⭐⭐⭐⭐
I can honestly say this was one of the best stays I have ever had in Ipoh. If you are looking for relaxation, luxury, and convenience, the IWH Sunway Onsen Apartment is the place to be.
Here is why I can’t stop raving about it:
• The Private Onsen: This is the absolute highlight. Having a private hot spring tub right on the balcony is an experience you usually pay premium hotel prices for. Soaking in the natural geothermal water while looking out at the majestic limestone hills was incredibly rejuvenating. It is the perfect way to unwind.
• The View: Waking up to the view of the greenery and the misty hills is breathtaking. It feels like a retreat far away from the city, yet it is so accessible.
• The Apartment: The unit managed by IWH was spotless, modern, and beautifully decorated. The beds were hotel-quality comfortable (I slept like a baby!), and the amenities provided—from high-speed WiFi to the kitchenette—made it feel like a luxurious home away from home.
• Location: You are practically right next door to the Sunway Lost World of Tambun. It’s incredibly convenient if you are visiting the theme park. Plus, there are plenty of food options and a grocery store nearby.
• The Service: The IWH team was fantastic. Check-in was seamless, the instructions were clear, and they were very responsive to any questions I had.
I would highly recommend this to couples looking for a romantic getaway or families wanting a fun, relaxing trip. I am already planning my next trip back!
My personal rating : 11 / 10
UUmme_HaniThis was our second stay at Sunway Lost World Hotel, and it was a much better experience than our first. We were pleasantly surprised with a free upgrade to a Classic Triple room, and having the night park passes included for both nights was a huge plus.
However, there were a few areas that could be improved:
Amenities: The room was clean and the linens were fresh. Unfortunately, we had no hot water in our room for both nights. Despite being told it just ”takes time” to warm up, it never did. Taking a cold shower at 11:00 PM after the night park was a major downside.
Dining & Location: The hotel isn't very close to outside eateries. Room service ends around 10:00 PM, so if you return from the night park late, options are very limited. Since we visited during the Raya break, most nearby Muslim-owned shops were closed, requiring a drive to find food.
Breakfast: Day one was enjoyable, but day two was a bit chaotic due to the surge of guests. Food wasn't refilled quickly enough and finding a table was a challenge and a lot of food were not refilled as it finished.
Overall, a good stay for the park access, but the water temperature and breakfast logistics during peak periods need attention.
JjdkeongThe place is clean and overlooking the park. The space is just right for 8 of us. Easy check in. Thanks for allocating two parking spaces near the lift entrance.
Will be great to have bathroom slippers. The bathroom floor is a little slippery for seniors like me. Please check the water heater, the hot water supply is not consistent.
JJanet HonThe property offers an excellent location with picturesque views of the theme park and mountains from the balcony. The onsen and swimming pool facilities within the hotel are notably comfortable and well-maintained, particularly when compared to those at the theme park.
The primary area for improvement lies in the check-in process, which I found to be inconvenient. It required me to proactively contact the hotel or agent for instructions, rather than receiving direct communication from them.
Despite this, I intend to book this property again on my next visit to Ipoh.
EemaikmalI like the place. It has natural hot spring and the big and beautiful butterflies fly around u. The pool is all natural, the water come from the mountain, which we call it air Bukit. So refreshing and lal natural without chlorine. My family actually spend more than 2 hours here playing. Usually cannot be long in pool coz we will uncomfortable due to the chlorine but not here. Staffs are friendly and super helpful. The only downside is not having mirror in the room except in the bathroom.
P/s: u mobile xde line kat sini 😅 digi strong. Yeah lain xtau
VVieraskäyttäjäWe had a really nice and comfortable stay at H&W Onsen. The place is clean, cozy, and has a very relaxing vibe. The onsen was great — perfect for winding down after a long day. It’s also a good spot for families, with a calm atmosphere and friendly host - Weng who made us feel welcome. Overall, a lovely place to stay if you’re looking to relax and enjoy some quiet time together.
SSlimeelFantastic stay! The pool with a hill view was amazing, and we truly enjoyed the wonderful hot springs. The room was well-equipped with everything we needed and very well maintained. It’s just a 1-minute walk to LWOT, which made everything super convenient. We’ll definitely come back again next time!
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