This hotel is great if you're using it just for the hot tubs. The staff all seemed a bit unprepared for the services they provided. Most of the hotel is outdoors, the hot tub looked horrible after the leaky roof leaked into it during the rain, they seemed to be unsure of how to do room service, the hotel is outdoors with not mosquito nets so it's almost impossible to be outside at night. The hotels location is literally down a dirt road behind some limber factory so taxis find it difficult to find. The hotel is also way out of the city, do getting to attractions takes a bit more time. Overall it's a nice hotel if you're getting it for a short time or if you need to stay close to the airport.
The resort is spacious, with attentive service. We booked the Hot Spring Superior Twin room. The perks included were very thoughtful: the stocked mini bar, access to the hot pool, breakfast, and airport transfer. We communicated mostly via WeChat. Front desk was attentive, helping us arrange a daytrip driver to Ruili, and sorting out places to eat. Although the place is away from the city centre, it is equipped with a restaurant and massage parlor nearby. The closeness to the airport and the noise may be a concern for some.
This is a very nice hotel, great location, good rooms and excellent, helpful staff. But the hotel gets bad marks in two areas. First, the food was generally very good but the Western breakfast buffet choices were nearly always cold. I tried three days in a row to get poached eggs that were not hard boiled. On the third day I got what I wanted but even then the eggs were stone cold. The second issue was the the lack of necessary security staff. The lobby bar was nice and had a young woman playing guitar in the evenings but on our second evening 4 drunks were drinking, shouting and smoking and refused to stop when the hotel staff intervened. After this things escalated and instead of having hotel security throw them out the drunks started harassing us and it got ugly so we left for our room. The hotel called our room to apologize but it was not equipped to deal with this situation and needs to have better control over their public areas. A lesson to be learned. I will be sending a separate letter to Accor management giving full details of this unfortunate event.
This place provides excellent service expected from a 4-star hotel. All was satisfactory except one thing: the staff didn't recognize Chinese passport as valid ID for Chinese citizens, which is absurd. Fortunately, after contacting the local police they eventually accepted Chinese passport for ID verification.
Hotellit kohteessa Yunnan17.9 % vierailijoista valitsi tämän alueen
JJohann@19782025.12.25
Our recent trip to Dali was absolutely unforgettable, and staying at [Hotel Name] made it even more special. The hotel itself is stunning, with beautiful interiors and thoughtful details that reflect the charm of the region.
What truly set our experience apart was our incredible butler — attentive, friendly, and always ready to help make our stay perfect. Their service went above and beyond our expectations.
The location couldn’t have been better. Situated closer to the north side of Dali Ancient Town, the hotel was within easy walking distance of all the main attractions, restaurants, and shops. Everything was conveniently close, which made exploring the town effortless and enjoyable.
Every day felt magical, from the scenic views to the warm hospitality. If you’re planning a trip to Dali, we highly recommend staying here — it’s an experience you won’t forget.
Hotellit kohteessa Yunnan53.3 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2025.01.02
Great spacious hotel room with a bath tub overlooking the river and skyline. Right in the touristy area near the night market with plenty of food, shops and massages around. Didn't want to leave the hotel room because it was so nice! Service also great.
Hotellit kohteessa Gucheng District,Lijiang19.1 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2025.11.28
Thr view of the Snow Mountain greets you upon arrival at the hotel. Nice!
The villa and hotel are well-appointed and the heated flooring is extremely welcome feature though I wonder why they didn't offer the heated toilet seat which is now a feature even in the family-run hotels in Shangri-la. We were given one of the furthest villas and had to rely on buggy service throughout the stay. So,I'd advise you check your villa location.
The breakfast is sumptuous and food is overall respectable.
What I find to be lacking is the absence of warmth from the service staff. They are not rude but it felt like they were just doing their job professionally. A few times I encountered issues and the first service staff assigned was unable to support. Compared to the rest of my last few hotels, they were rated the lowest in this area.
So I'd recommend this hotel to those who just want to enjoy a great value stay and can be totally self-sufficient chilling in their rooms.
Hotellit kohteessa Yunnan53.3 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2025.06.29
We had an excellent experience and truly enjoyed our time there. The location was perfect, with everything conveniently located around the hotel. The staffs were very caring and helpful.
However, one area for improvement was the breakfast, which wasn’t very fresh. As a result, my kids decided to skip breakfast, but there was a 7-Eleven nearby where we could buy something to eat.
But still I will give a high score as we enjoyed the time we stayed there.
Overall, it was a great experience.
Ylivertainen
1807 arvostelua
9,2/10
Hinta alkaen
3 104 INR
yöltä
Tarkista saatavuus
Näytä kaikki Kuumat lähteet hotellit kohteessa Yunnan
OOlive GohWhen I started planning our itinerary for our 15 day Yunnan holiday, I plotted out our path to go all the way up to Shangri-la, back down to Kunming and then to Jiaozi Snow Mountain and Dongchuan Red Land. Then I chanced upon a video of Aini Garden and fell in love! The only reason we came to Pu'er was to get to Aini. This was the first place I booked, and I really took a chance because it has a no cancellation policy and I really had to stick to the date once it was made.
The initial pre-arrival experience was less than pleasant. I didn't know how we were going to get to the manor and my WeChat messages went unanswered. The hotel we stayed at in Pu'er finally got in touch with someone and got them to message me. I asked how we could get there and the answer was a curt ”take a taxi or charter a car”. No pleasantries of ”we look forward to seeing you” or offering to arrange a car.
When we arrived, no one was at reception and no one came out. Our driver was so perplexed he wondered if we were in the right place and if the place was open. Finally a young girl came out and registered us in. There was an air of aloofness from everyone else. However, once we were checked in, things warmed up quickly. We were offered coffee and freshly cut papaya and had a nice introduction chat with the lady staff.
The bedroom and bathroom is well appointed, spacious and comfortable. We would have enjoyed sitting on the balcony if the chairs were more comfortable. I love the floor to ceiling glass windows but the panel above the door should also be glass (it is just netting) so traffic sounds from the road actually comes through at night. I actually wanted to book the cottage in the hills but opted for the standard room in the main house because I was worried it would be cold. Big regret as it is actually magnificently located with stunning views. However take note that you will need to call for a buggy ride or make a 1km hike every time you want to eat or get to the main house. If you are self driving, no issues as you can park right next to the cottage. Anyway it's a small price to pay for an unlimited view of the milky way and seclusion.
This is as close to a Ryokan experience as you can get in China, minus the hot springs. 3 days 2 nights of blissful, carefree living is not quite enough. They make sure they feed you well, with the freshest produce available for hotpot dinner and home-cooked Yunnanese dishes for lunch. There are so many activities organised, from taking you up the mountain for a glimpse of sunrise (with mountain goats for company ❤️) to coffee plantation education tour to horseback riding along the mountain ridges (the view is spectacular!) to scavenging for wild vegetables and fruits to drinking, dancing and singing around the campfire! So much to do, so little time!
One area of improvement I personally would like to see is the coffee serving. They tend to be quite snobbish about how their coffee is taken. Neat, with nothing else. Asking for sugar or milk feels nearly scorned upon. Coffee is a versatile drink and can be savoured in a huge variety of ways. How else is Starbucks so successful? I felt kind of stifled and deprived because I love a good latte and had looked forward to enjoying an unlimited indulgence of coffee throughout our stay.
Anyhow, I love the ecotourism efforts here. It feels natural and unpretentious. I love the people and the camaraderie they cultivate. I especially enjoyed talking to their consultant 敬梅, a beautiful lady with extensive knowledge in Yunnan culture and ecological progress. Also thank you to 徐芳 for arranging transport back to town and giving helpful recommendations. We hope to return again.
VVieraskäyttäjäThe swimming pool is a great fun.. Perfect place for a short holiday. What impressed me the most is the cleaning lady. I hang my daughter’s swimming clothes at the balcony and couldn’t find it. I called to check if it fell to the room downstairs. The cleaning lady came to help.. when she finished work.. she dropped by to check:. And when she realized that I still couldn’t find it. She immediately asked for my daughter’s size and ordered for me.. when she delivered... I gave her money.. but she left it on the table. I didn’t see her again. she was so kind.
VVieraskäyttäjäThr view of the Snow Mountain greets you upon arrival at the hotel. Nice!
The villa and hotel are well-appointed and the heated flooring is extremely welcome feature though I wonder why they didn't offer the heated toilet seat which is now a feature even in the family-run hotels in Shangri-la. We were given one of the furthest villas and had to rely on buggy service throughout the stay. So,I'd advise you check your villa location.
The breakfast is sumptuous and food is overall respectable.
What I find to be lacking is the absence of warmth from the service staff. They are not rude but it felt like they were just doing their job professionally. A few times I encountered issues and the first service staff assigned was unable to support. Compared to the rest of my last few hotels, they were rated the lowest in this area.
So I'd recommend this hotel to those who just want to enjoy a great value stay and can be totally self-sufficient chilling in their rooms.
VVieraskäyttäjäThis hotel on the stunning Shangri-La grassland is excellent! It offers breakfast, has a laundry room, features automatic toilets, and boasts advanced facilities. The hotel is very clean, with great soundproofing and insulation, and has direct ventilation through scenic-view windows. The laundry facilities are top-notch and easy to use. The ratio of guest rooms to laundry machines is high, so there’s no waiting. Shangri-La itself is incredibly beautiful. The hotel is surrounded by the Napa Lake Grassland and snow-capped mountains.
I recommend driving up the hotel’s internet-famous road to the halfway slope for a panoramic view of Shangri-La. With wildflowers blooming everywhere, it’s absolutely breathtaking.
In previous days, I stayed in an ancient town inn. The main issue was that most rooms lacked outward-facing windows, which felt uncomfortable. Windows faced an inner courtyard, compromising privacy and making it inconvenient to open them. This is an important point to consider when choosing hotels in the ancient town, but most suffer from this problem. Also, many wooden inns have poor sound insulation—something I, as a long-term overseas resident and traveler, cannot accept. Visiting Dukezong Ancient Town takes about an hour.
The owner of *Yinxiang Tianlu* recommended a place called **Bottomless Lake**. It’s incredibly beautiful, reminiscent of Switzerland, and even prettier than Pudacuo National Park. Best of all, it’s free (no entrance fee), though you’ll need to rent a car for a one-way 2-hour drive. This hidden gem is truly fantastic.
This hotel is highly recommendable to friends!
VVieraskäyttäjäThis is a very nice hotel, great location, good rooms and excellent, helpful staff. But the hotel gets bad marks in two areas. First, the food was generally very good but the Western breakfast buffet choices were nearly always cold. I tried three days in a row to get poached eggs that were not hard boiled. On the third day I got what I wanted but even then the eggs were stone cold. The second issue was the the lack of necessary security staff. The lobby bar was nice and had a young woman playing guitar in the evenings but on our second evening 4 drunks were drinking, shouting and smoking and refused to stop when the hotel staff intervened. After this things escalated and instead of having hotel security throw them out the drunks started harassing us and it got ugly so we left for our room. The hotel called our room to apologize but it was not equipped to deal with this situation and needs to have better control over their public areas. A lesson to be learned. I will be sending a separate letter to Accor management giving full details of this unfortunate event.
VVieraskäyttäjäWonderful location with nearby eateries and short distance to 古城。Clean room, Front desk personnel were exceptionally helpful and the breakfast spread was delicious. They responded quickly and were very understanding in the middle of the night after my toddler had a pee accident. We left our phone in the room after checking out and a lady staff kindly sent it to the train station via ride hailing. Thank you so much for your help!
EElderly executiveService was good except for IHG check in which was rushed through by a female staff. There wasn’t even a queue behind us.
The rest like concierge & restaurant staff were ok…patient. A concierge male staff helped me with my McDonald’s delivery because as a foreigner , I couldn’t use Mei Tuan for food delivery. He even offered to deliver to our room as we are seniors in our 60s.
The photography package was fast and efficient.
Hotel is conveniently located within walking distance to the numerous restaurants outside and Dianchi.
VVieraskäyttäjäWe originally booked the juiqi deluxe tub double bedroom for the night expecting the room as it was in the photos. This was not the case, the room we received had a musty smell, age was clearly visible and it was not as described in the photos. It was clear it was a room below expectations. Upon speaking with the reception staff it was said that there are better looking rooms within the juiqi type rooms similar to the photos but those were fully booked. The hotel didn’t inform us of this prior to our arrival and we were left with an inadequate room unfit for purpose. They should not have made those rooms available if they were fully booked. We expressed our concerns with the reception staff and they allowed us to view another room instead which was the lakeside tongyuan which were fit for purpose. We paid the extra difference and stayed there for the night but the experience to get to that spot wasted what should have been valuable family time. For anyone looking to stay here, as long as you get the room as described your experience will be enjoyable.
Varaa hotelli Trip.comissa syöttämällä matkakohteesi, matkustuspäivämäärät ja vieraiden määrä. Selaa sitten saatavilla olevia hotelleja ja valitse hotelli, jonka haluat varata. Seuraa kehotteita syöttääksesi maksutiedot ja tehdäksesi varauksen.
Miten löydän hotellitarjouksia Trip.comissa?
Trip.comissa on useita tapoja löytää edullisia hotelleja. Voit rajata hakutuloksia suodattamalla hotelleja haluamasi hintaluokan mukaan tai voit lajitella tulokset hinnan mukaan nähdäksesi edullisimmat vaihtoehdot ensin.
Mistä löydän hotellitarjouksia Trip.comista?
Trip.com tarjoaa monipuolisen valikoiman hotellitarjouksia ja kampanjoita, jotka ovat saatavilla ympäri vuoden. Löydät nämä erikoistarjoukset helposti Tarjoukset-sivultamme. Lisäksi kanta-asiakasohjelmamme jäsenenä voit kirjautua tilillesi ja löytää eksklusiivisia alennushintoja hotellilistan sivuilta.
Miten voin löytää halvempia hotellihintoja?
Joskus hotellien varaaminen keskellä viikkoa on halvempaa, mutta se riippuu myös sesongista.
Kuinka monta hotellia Trip.comissa on listattu?
Trip.comissa on yli 5 000 000 hotellia yli 230 maassa tai alueella. Etkö ole vielä päättänyt, minkä hotellin varaisit? Selaa sivustoamme saadaksesi ideoita!
Voinko peruuttaa tai muuttaa hotellivaraukseni Trip.comissa?
Tämä riippuu hotellin käytännöistä ja peruutuspäivästä. Tarkista peruutusehdot asiaankuuluvien hotellien sivuilta. Jos haluat peruuttaa tai muuttaa varauksesi, kirjaudu sisään Trip.com-tilillesi, siirry kohtaan "Omat varaukset" ja noudata ohjeita.
Miten voin ottaa yhteyttä Trip.comin asiakastukeen?
Voit ottaa yhteyttä Trip.comin ympärivuorokautiseen asiakastukeen vierailemalla Trip.comin Tukikeskuksessa ja lähettämällä pyynnön. Voit ottaa yhteyttä myös puhelimitse tai palvelu-chatin kautta sijainnistasi riippuen.