Lähetetty25.7.2025
Vieraskäyttäjä
When we got to the hotel there was a lot of construction happening inside and no one addressed it. No one said, sorry for the mess or disruption. At one point the beds were totally vibrating from the work being done. Then, the toilet got clogged. We called down and they said that there was no maintenance guy on duty but they brought me a plunger... Even when the blockage was cleared, the toilet would not flush properly. I finally went down to the desk to see what to do next. The girl at the front desk said she could ask the maintenance guy from next door to come or we could switch rooms. I said that if he came soonish, we would keep the room. The man came and was able to correct the toilet issue and we had no further problems with that. Finally, the kids were pretty excited to go swimming, but the hot tub was empty. The pool was so cold the kids were in for a few minutes but couldn't stay because the water was so cold and the chlorine was so high that it burned the eyes to just be in the room. We were able to eat enough breakfast in the morning to satisfy us, but it was still hindered by the construction in the lobby. The Holiday Inn Express is not a bad place and is probably better when everything is working, but we were not the recipient of that kind of stay.
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Hinta yötä kohden alkaen:920 HKD
Lähetetty30.6.2025
Debra Heiser
The front entry of hotel was nice- wow large seating area with tables and chairs and looked like a bar set up- not sure what they use that for.
Staff at check in lovely!
Large room, lots of place for luggage. Large bathroom. Ice maker in fridge. Nice couch which was also a hide a bed!
Carpet was light brown colour which shows every stain. Could I suggest a medium/ dark brown if you are thinking of replacing. I always take my shoes off at the door but guess things happen and the carpet gets dirty. Poor cleaning staff. I am sure the carpet was clean, like the room just stained. Oh well.
Staff were very nice . And apologized for the few items on the grab and go.
Web site said free breakfast for 4; but…. Grab and go breakfast but not much - granola bar, few small muffins, coffee, tea, hot chocolate. Some packs of instant oatmeal but guess you would have to use a coffee cup? No milk but coffee creamer.
The room was great and I would likely stay there again. For all hotels on your site it would be nice to know how to know or give a better indication of breakfast availability - the minimum that would constitute a minimum breakfast items provided or if not then no breakfast provided .
Thank you so much. 🙏
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Hinta yötä kohden alkaen:678 HKD
Lähetetty11.9.2025
Vieraskäyttäjä
We ended up booking this place, but due to some car troubles we arrived late. I had called previously knowing that I would be late on arrival and making sure my reservation that I prepaid for would still be available. I was told by the receptionist that the room would be available upon my late arrival. When we arrived there was no one at the front desk to check us in and an attendant who helps maintain the property showed up. Apparently, the reservation was cancelled which made me upset. They had to call around and ask to instruct the attendant how to find my previous reservation and get me checked into a room, which took a while. The room was fine. It was nice they had a complimentary destination charger which you needed a code for in order to use.
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Hinta yötä kohden alkaen:778 HKD
Lähetetty28.12.2025
Vieraskäyttäjä
Great staff. Rooms were clean, pool and whole pool area was clean, gaming area was also clean. That's a pretty hefty accomplishment, considering how messy some of the hotel ”guests” were. Food at the restaurants was pretty good. Definitely met my expectations. Restaurant staff was also top notch. We came solely for the kids to use the water park & they had a blast. Great hotel for young families. My only complaint is the beds were not very comfortable. The metal bed frames do not provide very good support at all.
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Hinta yötä kohden alkaen:993 HKD
Lähetetty28.6.2024
Vieraskäyttäjä
The service was super friendly - we had our two small children at the free breakfast (amazing btw) and they gave us a bag of books to look through - each child got to take one home! Pool & hot tub were clean and we had it all to ourselves.
Big suite with two bedrooms, fold out couch for the kids and everyone had their own tv. Will definitely visit again.
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Hinta yötä kohden alkaen:1 798 HKD
Lähetetty30.3.2025
Vieraskäyttäjä
Overall a good stay. Parking in the ramp is a breeze. Downtown location is convenient. Staff were friendly and helpful. Enjoyed the complimentary bathroom amenities, they are different from the usual hotel stay. Tasteful decor.
The carpet in our room is worn and had a big stain. Bathroom tile could use a good steam as the grout is quite black.
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Hinta yötä kohden alkaen:1 168 HKD
Lähetetty5.4.2026
Vieraskäyttäjä
Anna the manager was very pleasant and kind. Cleanliness was not great. Behind our toilet looked like had never been cleaned. You can tell they just add towels to shelves without ever wiping down. We pulled back the bed when we arrived to see if the sheets were cleaned and there was a wad of tangled hair at the foot of the bed within the covers.
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Hinta yötä kohden alkaen:938 HKD
Lähetetty3.1.2026
Vieraskäyttäjä
The location was great, the bathroom floor did not appear clean, there was both liquid soap and hand soap but no holder for the hand soap once it
was wet. The entrance was slippery (lots of snowy shoes coming in and out). The hot tub was minimal but pleasant. The pool towels were pretty thin.
The personnel were helpful and friendly.
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Hinta yötä kohden alkaen:1 020 HKD
Lähetetty8.4.2025
Vieraskäyttäjä
I love the americinn hotels. This was our first time at this location. Our king studio suite was the perfect amount of space for our family of 4. Only downfall was the fact that the little kid portion of the pool was slightly deeper than expected. Not a bad thing for our older child (4), just not ideal for younger or short children.
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Hinta yötä kohden alkaen:828 HKD